Search Results for: people management

Role of AI and automation in recruitment poses a challenge for HR

Role of AI and automation in recruitment poses a challenge for HR

by • News, Technology, Workplace

Last week, news emerged that an automated system at Amazon had started firing low performing workers, highlighting the new role of AI and automation in traditional HR practices. Now a new report from the CIPD claims that the use of such systems will have a widespread but mixed impact on jobs. According to the study, the introduction of these new technologies at work will see job opportunities grow, by enhancing roles, employee skills and their pay. However, lack of thought and planning on how people and technology work together is reducing productivity improvements and increasing the risk of people being left behind.

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UK workplace happiness score has dropped below global average

UK workplace happiness score has dropped below global average

by • News, Wellbeing, Workplace

UK workplace happiness score has dropped below global averageThe UK now ranks tenth globally when it comes to happiness in the workplace. Austria (690), Spain (682), United States (719), France (672) and Germany (675) are all above the UK in rating workplace happiness. To date, over 10,000 people globally have taken the free Workplace Happiness Survey by Engaging Works which aims to provide practical and personalised advice to help improve wellbeing at work and to increase productivity and overall happiness within the workplace. The Workplace Happiness Survey asks 26 questions and then delivers a score out of 1000.

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Insecure managers can cause huge damage to their organisations

Insecure managers can cause huge damage to their organisations

by • News, Wellbeing, Workplace

Insecure managers have negative effect on workplace performanceInsecure managers who worry that their performance could be undermined by competent subordinates can end up ostracising talented employees they feel are a threat to their own position. According to an paper published in The International Journal of Human Resource Management by Professor Kirk Chang of the University of Salford Business School and his research team, managers whose negativity towards staff they see as threats can go on to cause huge damage to their organisations. Professor Chang, an expert in human resource management, said: “While the competence of subordinates is considered desirable in the workplace, it may create challenges in managing people in organisations.”

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The ladder of life, the death of work, the cane toad of property and some other stuff

The ladder of life, the death of work, the cane toad of property and some other stuff

by • Features

A large and colourful team of people work together to create a human towerWe start with a question. Why hasn’t the gig economy killed traditional work?, asks Greg Rosalsky and goes on to explain what many people have now realised. The answer, as Greg points out, is that the gig economy doesn’t replace traditional work, never has, and the rise of casual work of this kind has primarily been a way for people to deal with a volatile labour market and shrinking real incomes. Offer them the choice of a decent monthly income, benefits and a contract and most of them will take you up on it.

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Brexit, Brits and blending: what MIPIM told us about the state of corporate real estate

Brexit, Brits and blending: what MIPIM told us about the state of corporate real estate

by • Comment, Property

Man watching fireworks display in MIPIM, CannesMIPIM celebrated its 30th anniversary during uncertain political and economic times, yet the mood was positive and even the backdrop of an impending Brexit decision failed to derail the UK contingent. However, the one thing missing from MIPIM in 2019 was British politicians. They were all back home, participating in decisive votes in the House of Commons as Parliament continued to kick the Brexit can down the road.

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A quarter of a century ago, the newborn Internet set office design on a different path

A quarter of a century ago, the newborn Internet set office design on a different path

by • Comment, Furniture, Workplace design

Vitra Ad Hoc systemBecause we are now so immersed in technology, we can sometimes forget just how young the Internet is. It was only in 1995 that the final barriers to its full commercial development were removed. In 1994, the number of people using it worldwide was estimated at around 20 million, there were under 15,000 company websites and the UK had one ‘cybercafe’. Even so, there was something in the air. A sense that everything was about to change – and change spectacularly.

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Against metrics: how measuring performance by numbers backfires

Against metrics: how measuring performance by numbers backfires

by • Features, Workplace

A still from Jacques Tati's film playtime as the protagonist looks out over cubicles in an officeMore and more companies, government agencies, educational institutions and philanthropic organisations are today in the grip of a new phenomenon. I’ve termed it ‘metric fixation’. The key components of metric fixation are the belief that it is possible – and desirable – to replace professional judgment (acquired through personal experience and talent) with numerical indicators of comparative performance based upon standardised data (metrics); and that the best way to motivate people within these organisations is by attaching rewards and penalties to their measured performance. (more…)

Co-design is an old idea, but it belongs to the 21st Century like never before

Co-design is an old idea, but it belongs to the 21st Century like never before

by • Comment, Workplace design

A group of people share ideas around a tableAs with so many apparently new ideas that resonate in a contemporary context, co-design has a long history. Originally referred to as cooperative or participatory design, it was first applied in Scandinavia in the 1960s and 70s, especially as a way of engaging stakeholders in the public sector in the design and development of IT projects, healthcare and workplaces. Arguably, our modern understanding of the idea was first set out by C.K. Prahalad and Venkatram Ramaswamy in a 2000 Harvard Business Review article called Co-opting Customer Competence and a subsequent book by the authors on the subject. They argue that there is a growing trend for firms to actively seek the insight and competence of customers to offer them better solutions, tailored to their own needs. (more…)

Interiors are not enough to win the war for talent

Interiors are not enough to win the war for talent

by • Comment, Workplace design

I often refer to Google and Facebook in my blog, due to their influence on workplace design. Many consider them to be workplace interior’s holy grail. But today’s big employers are competing with one another on a much broader set of principles. Cool interiors alone just won’t cut it. Zürich, like many European cities is home to a large number of global brands, with bustling financial services and tech sectors. I regularly hear of people with multiple job offers taking a job with a lower salary, rather than accepting a role in a company that doesn’t reflect their ideals. This decision can be influenced by office design and facilities, career development options, corporate culture and much more. (more…)

Performance-based pay linked to employee mental-health problems, study suggests

Performance-based pay linked to employee mental-health problems, study suggests

by • News, Wellbeing

In what its authors claim is the first big-data study combining objective medical and compensation records with demographics, researchers at Washington University in St. Louis and Aarhus University in Denmark discovered once a company switches to a pay-for-performance process, the number of employees using anxiety and depression medication increased by 5.7 percent over an existing base rate of 5.2 percent. (more…)

What a 90 year old study teaches us about flexible working and productivity

What a 90 year old study teaches us about flexible working and productivity 0

by • Features, Flexible working, Wellbeing, Workplace design

uncertainty Flexible working has developed a reputation as something of a silver bullet for a range of workplace challenges. It is the perceived solution to almost any of the major workplace problems you care to mention, including the gender pay gap, work life balance, churn, property costs, staff engagement, personal autonomy, stress, physical wellbeing, productivity and – of course – as a way of meeting the needs of those alien beings we refer to as Millennials. There is some truth in all of this, as we have known for some time, but things are far more complicated than often presented.

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How artificial intelligence changes occupant experience

How artificial intelligence changes occupant experience

by • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

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