Search Results for: people

White Paper: intuitive design and the changing face of workplace interactions

by • Briefing, Features, Premium Content, Workplace design

In his famous 1988 book The Design of Everyday Things, the cognitive scientist Donald Norman suggests that the way we interact with objects and our surroundings is determined almost entirely by their design. People cannot be the primary reason things succeed or fail, because they are constant, while the design of the object itself is the variable. People can expect to learn how to use things better, but without an underlying people-centric and intuitive approach to design, the design will fail to some degree or other. He concludes that the designer should focus their attention on the interaction between people and the design of objects and surroundings. This principle becomes more relevant with each passing day, as the number of interactions we have with designed objects increases. This is most obvious with regard to our interactions with technology, but it is also apparent across our entire lives.

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Seven workplace stories that have focused our minds this week

by • Facilities management, Technology, Workplace, Workplace design

Innovation in real estate: it’s now or never

Is this the office that people really want?

We only have a ten percent chance of making AI safe

Good thinking might be your silver bullet

The once enlightened approach to staff wellbeing and engagement at Barclays

Drones will reshape how we build cities (registration)

Law firms average arrive and leave times

Image: Simon Heath

HSE launches new online workplace wellbeing community

by • News, Wellbeing

Today, the Health and Safety Executive (HSE) has launched an online community aimed at improving the health and wellbeing of people at work. The (appallingly named) Helping Great Britain Work Well initiative follows a call earlier this year from the HSE , trade unions and other organisations for businesses to focus on a broad range of health and safety and wellbeing issues. The HSE claims that the response from more than 100 employers was so positive, benefiting more than 300,000 workers, that they were inspired to create the new community to promote the advantages of cultural change. The launch of the new web community sets out to establish a social sharing network where companies and businesses can ‘make their commitments, share their journey of improvement and help each other and encourage others to follow in their footsteps’.

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It’s just life now: Debra Ward in conversation with Mark Eltringham

by • Facilities management, Features, Podcasts, Property, Technology, Workplace design

There is currently a great deal of talk about the way people experience the workplace. It is a subject linked to the changing nature of work but also a growing awareness that the old demarcations of time and place are falling, and with them the demarcations between the workplace professions.  This subject may be topical but it has been a long term preoccupation for today’s guest on the podcast Debra Ward. Earlier this year Debra joined JLL in the new role of Strategy & Growth Director and one of her first aims has been to focus on the firm’s approach to human experience. This is encapsulated in a major global report on the subject but it’s one that Debra has always championed in here previous roles with MITIE, Macro and Condeco.  Debra is forthright, informed, bright and passionate. Everything you need in a podcast in fact.

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Time for Britain to face up to its post-Brexit skills shortage

by • Comment, Technology, Workplace

A new and dramatic wrinkle seems to be added to the process of Brexit talks every week. But rumbling underneath the political positioning are some fundamental problems for business. Perhaps the most startling challenge is the prospect of a cavernous skills gap. A lot of attention has been paid to the problems of low-skilled workers – the “left-behind” who voted for Brexit in the first place, and the migrants who are currently propping up the agricultural economy and doing the jobs that UK workers don’t want to do. But a more pressing issue is the fact that for too long a large proportion of our skilled labour has been coming from outside the UK. This is not only in the form of skilled individuals who are recruited to work for companies and public sector organisations in the UK, but also in the way Britain outsources the manufacture of complex parts to companies in the rest of Europe. (more…)

The workplace sector responds to the 2017 UK Autumn Budget

by • Architecture, Environment, Features, Property, Technology

Yesterday, the Chancellor Philip Hammond announced the details of the UK government’s latest budget. While Brexit inevitably cast its shadow over the whole thing, there were a number of announcements relevant to the workplace, construction, tech and built environment sectors, many of which have been broadly welcomed by commentators, industry bodies and experts. Among the announcements in the budget were new plans for infrastructure and planning, skills and training, the environment, productivity, AI and regional development.

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Support of gender diversity charter to widen digital and tech talent pool

by • AI, News, Public Sector, Technology, Workplace

As we reported yesterday there are gender as well as economic imbalances which could cause long term problems for the tech sector. While there is a looming digital skills gap – with the UK needing one million more tech workers by 2020, just one in ten females are currently taking A-level computer studies. Currently only 17 percent of the tech/ICT workforce in the UK are female, well below the 47 percent of women in the workforce overall. To help address the issue, the Tech Talent Charter is a commitment by  organisations (including Nationwide, BBC, HP, Monster and Cancer Research) to a set of pledges designed to increase gender diversity in the UK tech workforce. These pledges include inclusive recruitment processes and contributing company employment and diversity data anonymously to be published publically annually. Following yesterday’s budget, the Tech Talent Charter is announcing today that it has received Government funding as it welcomes its 90th signatory.

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Address gender and economic barriers to tech revolution says BT

by • AI, News, Technology, Workplace

Young people from less privileged backgrounds and females face greater barriers to joining the tech revolution, a new report suggests. Tech know-how: The new way to get ahead for the next generation, from BT and Accenture could boost the next generation’s tech skills and help charge social mobility and economic growth. The study found individuals with higher levels of tech know-how earn more as their career progresses, with a ‘tech literacy wage premium’ of £10,000 per year.  The implied salary increase if people develop their skills could add approximately £11 billion to UK GDP by 2022. However, young people whose parents have higher levels of education are 26 percent more likely to see themselves as ‘expert’ or ‘creative’ users of tech in the next five years; and those whose parents fall into the top two education levels expect to earn salaries that are 19 percent higher than the bottom two. The report also highlighted a stark gender divide as young men receive 46 percent more encouragement from parents and teachers to build their tech skills than their female counterparts, and are 17 percent more likely to report having had sufficient training at school.

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Employers can Improve staff performance by balancing feedback says CIPD

by • News, Workplace

Line managers can improve the performance of their teams by focussing on building their strengths, rather than trying to fix their weaknesses, claims new research published by the CIPD. ‘Strengths-based performance conversations’ aims to move managers away from a deficit-oriented method, which is focused on identifying and fixing the weaknesses of team members, analysing what has gone wrong and considering how that can be avoided in the future. The new study of performance management outcomes in the civil service shows that that employee performance can be improved by a simple training intervention focused on building strengths instead of fixing weaknesses. These results can be boosted by a more extensive intervention, which includes wider communication and changes to HR policy, as well as manager training.

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The missing LINC between the office and the future of work

by • Features, Flexible working, Technology, Workplace design

There is a theory that if you want to know how the economy is doing, you ask a taxi driver. The basis for this idea is that they are the first to know when money is getting tight, because people make more use of buses and tubes. In a similar way, one of the best ways of gauging workplace trends is to ask an office furniture company. They’ve always functioned in a fiercely competitive market, but are also the first to notice an economic downturn or a shift in the structure of their markets.

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Two thirds of workers too embarrassed to tell boss about mental health issues

by • News, Wellbeing

New research from job site CV-Library claims that nearly two thirds (60.2 percent) of employees feel embarrassed about disclosing information on the state of their mental health with their employer. What’s more, 60.8 percent feel they cannot talk about it with their boss. The report explored the views of 1,200 UK workers and found that a third of professionals (31.7 percent) feel that their workplace is not supportive of mental health, with a further 77.8 percent believing that the majority of workplaces in the UK are unsupportive. Other key findings from the research include: Nearly two thirds (64.2 percent) of workers fear their employer would judge them if they spoke about their health issues, with a further 46.8 percent worrying that doing so will make them look weak; one third (36.7 percent) fear that they would get fired if they told their boss about their mental health issues; and 63 percent said that they would feel guilty taking time off work for mental health reasons.

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Nearly a quarter of UK employees admit to being unproductive at work

by • AI, Facilities management, News, Technology, Workplace

 

Almost a quarter (23 percent) of UK employees rate themselves as ‘unproductive’ at work, equating to seven million of the nation’s total workforce. Perceived productivity slips even further amongst Generation Z employees. When asked to rate their productivity out of ten, with ten being the highest possible number, 28 percent of Generation Z employees gave themselves an ‘unproductive’ score between 0 and 6, compared to the national average of 23 percent. At a time when improving the UK’s labour productivity is high on the agenda, the survey of more than 3,000 UK employees claims there is an untapped opportunity for employers to help boost workforce productivity. However, the research highlights some of the steps businesses can take to increase productivity. This includes both technological, by providing a digital workplace and cultural, by helping to create a successful team environment.

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