Search Results for: performance

August 5, 2015

Proofs of the link between workplace design and productivity? Here are three

by Charles Marks • Case studies, Facilities management, News, Wellbeing, Workplace design

Three new studies have joined the already extensive body of work linking workplace design and productivity. The most extensive is the research carried out by communications consultancy Lansons which looks at every aspect of the British workplace to uncover the experiences and most commonly held perceptions of around 4,500 workers nationwide. The study is broken down into a number of sections which examine topics such as workplace design, wellbeing, job satisfaction, personal development and leadership. The second is a study from the Property Directors Forum which explores the experiences of occupiers and finds a shift in focus away from cost reduction and towards investing to foster employee productivity. The final showcases the results of a post occupancy survey conducted by National Grid following the refurbishment of the firm’s Warwick headquarters by AECOM.

August 5, 2015

Near universal uptake of flexible working driving increased use of Cloud ⁰

by Mark Eltringham • Case studies, Flexible working, News, Technology

One of the consequences of the near universal uptake of flexible working practices amongst smaller businesses is a growth in the use of the technology best suited to make them work such as Cloud based data services. That is one of the key findings of a new study from BT Business and the British Chambers of Commerce (BCC). According to the survey of just over 300 small and medium sized business owners and decision makers, nearly all (91 percent) have at least one member of staff working away from their main place of work for significant periods, and a fifth (19 percent) claim that more than half of their staff have adopted some form of flexible working. The report concludes that this is the main driver in the growth of Cloud data services with 69 percent of firms already using cloud-based applications and more than half (53 percent) saying that they are essential for agile working.

August 5, 2015

Special edition of Ergonomics in Design focuses on sedentary work ⁰

by Mark Eltringham • News, Wellbeing, Workplace design

The Human Factors and Ergonomics Society (HFES) has published a special edition of its in-house journal dedicated to the much discussed topics of sedentary working and the need for us to get out of our seats. You’ll have to pay for it however, although individual sections are available for a one off cost. HFES claims to be the world’s largest scientific association for human factors and ergonomics professionals, with more than 4,800 members worldwide. The July issue of their journal Ergonomics in Design looks at the range of ailments associated with sedentary working, including obesity, heart disease and diabetes, weighs up what can be done to change the way people work, as well as the benefits and possible downsides to the most commonly suggested solutions, including sit-stand workstations, alternative seating designs and – God help us – treadmill desks.

August 2, 2015

Female bosses enhance workforce engagement and motivation

by Gill Buchanan • Comment, Flexible working, Wellbeing, Workplace

As businesses begin to ease out of recession they are starting to feel more confident in the economy and look at how they can increase spend. But while companies adjust to their new found growth they must ensure that their employees are reassured that they have a voice and, more importantly, are listened to. At Pure, we’ve recently taken a look at the wider impact which employee engagement can have on businesses big and small using an analysis of some key research. This included some illuminating data on gender roles, which included the fact that employees who work for a female manager are 6 percent more engaged, on average, than those who work for a male manager; female employees who work for a female manager are the most engaged, at 35 percent and male employees who work for a male manager are the least engaged, at 25 percent.

July 29, 2015

City firms adopt more flexible working, but it starts from the top

by Mark Eltringham • Cities, Flexible working, News

Employers in the City of London are increasingly open to the idea of flexible working, claims a study of 1,000 workers by recruitment firm Astbury Marsden. According to the study, a third of men working in the City (34 percent) say they now have some flexibility over the hours they work, whether through flexi-time, working a certain number of hours annually or compressed hours. This is up from 28 percent last year. Meanwhile a smaller proportion of female City workers (30 percent) claim they now have the option of flexible working, up from 23 percent in 2014. The research indicates that although women in the City are more likely than men to work part-time or term-time hours or job-share, with over a quarter being able to do so (26 percent), almost one in five men (18 percent) say they also have this option available to them.

July 23, 2015

Autonomous workers put in a day extra each week, claims new research

by Mark Eltringham • Flexible working, Knowledge, News, Workplace, Workplace design

One of the usual arguments against offering people greater autonomy over where and how they work is a lack of control and a consequent lack of effort from employees. However new evidence published by German researchers suggests what actually happens is the opposite. When the employer relinquishes control, people work more. The paper, from researchers in Berlin based on an eight year study, found that people who enjoy ‘full and unrecorded’ autonomy over how they manage their work put in an extra seven hours each week. Interestingly, even those with fixed hours give their employers an extra two hours weekly, but the report suggests there is a clear correlation between personal autonomy and hours worked. Other factors that influence hours worked include seniority, job security, satisfaction and tenure. Taken together these account for nearly two hours of extra work each week.

July 16, 2015

More evidence to dispel the idea that ‘sitting is the new smoking’

by Mark Eltringham • Briefing, News, Wellbeing

The apparently compelling idea that ‘sitting is the new smoking’ is given yet another shoeing by new research which confirms that long term standing at work can be harmful too, in both the short and long term. The study, “Long-Term Muscle Fatigue After Standing Work” is published in the journal Human Factors and available to read in full here. It found that prolonged standing is associated with a range of health issues including fatigue, leg cramps, and backaches, which can affect performance and cause significant discomfort in the short term and develop into something more in the long term. Over time, this type of sustained muscle fatigue can result in serious health consequences, according to the academics who carried out the research behind it. It confirms previous research which shows that health problems are associated with a lack of variation in working position, not a specific position.

July 14, 2015

Occupiers give big thumbs down to service levels from property sector

by Neil Franklin • Facilities management, News, Property

The property sector offers its customers pretty appalling customer service, according to a ‘damning’ new report from the British Council of Offices (BCO). The study, based on the experiences of just 64 occupiers claims that fewer than one in five (17 percent) rate their property management service as “good” or “excellent” and fewer than one in three feeling that their suppliers understood their business needs. The survey found that although customer service is lacking, satisfaction with the end product itself was high, with two out of three occupiers happy with the quality of their office and three out of four perceiving quality to have improved over the past 10 years. The report sets out a 10-point action plan to improve the service occupiers receive, including adopting a new definition of “building performance” set by the BCO and encouraging more transparency.

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

July 8, 2015

Productivity starts with people, advises CIPD ahead of today’s Budget

by Sara Bean • Flexible working, News, Workplace

Investing in people’s development and offering flexible working practices can help organisations boost productivity. This is according to research by the CIPD published ahead of today’s budget, which the Chancellor has said will put the emphasis on improving UK productivity. The report: Productivity: Getting the Best out of People, explores the factors that help to explain why some businesses have higher productivity than others and finds that there are clear links between productivity and how people are managed at work. The report finds that performance tends to be higher in businesses where there is a focus on higher quality products or services rather than only on low cost and where workplace culture is clearly aligned with the future direction of the business. Investment in workforce training and an intelligent approach to the implementation of ‘smart’ or agile working practices also has a positive impact.

July 6, 2015

Humans will remain at the heart of the emerging digital workplace

by Maciej Markowski • Comment, Flexible working, Technology, Workplace design

The speed of technological development over the last 30 years has been pretty mind blowing. Of course, some technologies came and went, for instance you would struggle finding fax machines in your office nowadays or people using Pagers to contact one another. It’s no wonder that in the early nineties futurologists predicted the death of the office. Technology was shaping the way we worked and was leading us away from office buildings towards a digital workplace. Yet videoconferencing hasn’t destroyed the need for business travel. Team meetings haven’t been abandoned because of messaging services like Yammer, Slack, Lync and Webex. We still do a lot of business face to face over coffee in a meeting room. Although technological advances have greatly improved the way we connect and do business, companies still appear to value human interaction.

July 4, 2015

Beyond agile working + Is the environment a non-issue? + Neocon review

by Sara Bean • Flexible working, Newsletter, Workplace, Workplace design

In this week’s issue; Paul Goodchild reviews Chicago-based office design event Neocon; Andrew Mawson describes a major new research project on knowledge workers and Dan Callegari argues the business case for green building design is changing. Mark Eltringham finds we are often best able to understand the way people function by using symbols of mechanisation; asks whether the environment could now be something of a non-issue for building managers and suggests employers like open plan offices because they allow them to keep an eye on what people are doing. We reveal that working while on holiday is fast becoming the norm for many workers and that new evidence is published on the positive influence of good ergonomics on performance. Subscribe for free quarterly issues of Work&Place and via the subscription form in the right hand sidebar for weekly news, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.