March 13, 2018
Workplace Matters Podcast: Neil Usher on the elemental workplace and a possible new era for BIFM
Workplace author, blogger and consultant Neil Usher joins 3edges director Ian Ellison again on the day of his ‘The Elemental Workplace’ book launch; also the day the British Institute of Facilities Management (BIFM) announce their proposal to become the Institute of Workplace and Facilities Management (IWFM). Both of these very different, but exciting developments for the workplace discipline are discussed at length, and Neil offers insightful critique as always. The conversation ends up at one of the new frontiers for the way we work and the places we do it – and global society in general – the ethical challenges we face from emerging digital technologies. Further links from the discussion can be found in the show-notes on the podcast page of www.3edges.co.uk, where you can also find a free download of the Workplace Leadership Manifesto which 3edges co-wrote and published with Neil this January.









The construction industry needs new talent and skills to help in the adoption of new technologies to meet the challenges of digital transformation. It must also become more diverse, including increasing the percentage of women in the industry. These are the recommendations of a new report from the World Economic Forum, developed in collaboration with The Boston Consulting Group (BCG), Shaping the Future of Construction: An Action Plan to solve the Industry’s Talent Gap. The report argues that the Infrastructure and Urban Development (IU) industry has failed to innovate as quickly as other sectors, resulting in stagnating productivity and negative effects on the economy, society and the environment. An ongoing industry-wide shortage of qualified workers is among the key reasons for this issue. It has undermined project management and execution, adversely affecting cost, timelines and quality. It also has impeded the adoption of new digital technologies, such as building information modelling (BIM), automated equipment and cloud-based collaboration tools, which could improve productivity. The report provides twelve key actions which needs to be implemented to close the structural talent gap of the construction industry.
Most people who work in HR now recognise how essential technology is for delivering more strategic value to their organisation, but a new report suggests that HR teams are not prepared to meet the 
The creative team behind the development of the world’s most sustainable building – The Edge in Amsterdam – has announced the launch of a real estate technology company. EDGE Technologies, launched by OVG Real Estate CEO Coen van Oostrom will focus on creating a new generation of buildings which feature the latest innovations in sustainability and wellbeing. Whereas parent company OVG is focussed exclusively on the development of its existing portfolio, EDGE Technologies will focus on both the development and the long-term operations of this new generation of buildings, aiming for a cohesive experience across cities. Each EDGE building will be built and operated on the same technology platform and offer consistent user-centred design, created to serve the needs of today’s fast-changing and demanding workforce. To help achieve this the new company is launching a product that will capture and aggregate data across its properties in order to optimize, measure and inform both the user experience and the building’s environmental performance. 
Financial services organisations are reducing the amount of commercial office space they require as they adopt more flexible work styles. This is according to a new report from HOK’s US team, 


The UK has been ranked as the eighth best country in the world for the ability to attract, retain, train and educate skilled workers, but while its ability to leverage diversity for talent competitiveness is boosted by its global knowledge skills – the UK is undermined by its weaker performance on tolerance and gender equality. According to the Global Talent Competitiveness Index GTCI) produced by the Adecco Group, with international business school INSEAD and Tata Communications, the UK has a particularly strong pool of global knowledge skills, a variable for which it is ranked third in the index boosted further by its strong regulatory, market and business landscape. But this is undermined by its internal openness, where it still lags behind, especially when it comes to gender equality. The report also suggests that although Article 50 was triggered in 2017, the ongoing negotiations and continuing lack of clarity over the UK’s position once it leaves the European Union in 2019, means the impact of Brexit is not yet clear.


Managers are working an extra 44 days a year over and above their contracted hours, up from 40 days in 2015. These long hours are taking their toll, causing a surge in sick leave amongst managers suffering from stress and mental ill health, claims the Chartered Management Institute (CMI), which is calling on UK employers to provide greater support. Long hours and constant communication are having a detrimental effect on the wellbeing of managers it argues resulting in one in ten managers taking time off for mental health in the last year, and for those who do take time out, it’s for an average of 12 days. Of the 1,037 managers surveyed for the report, the average boss puts in an extra day each week. This is an extra 7.5 hours beyond their contracted weekly hours (44.4 hours actual compared to 37.3 contracted), adding up to an extra 43.8 days over the course of the year. This is up from 39.6 days in 2015. The rising gap between contracted and actual hours of work is in addition to an ‘always on’ digital culture, with 59 percent of managers saying they ‘frequently’ check their emails outside of work – up from 54 percent in 2015.


The proportion of flexible space within occupier portfolios will continue to increase in 2018; a growing adoption of technology will redefine buildings, workplaces and portfolios; and it will be a year of decision for many businesses regarding Brexit. These are among the ‘UK Property Predictions 2018’ report from JLL which covers a range of different topics, with a particular focus on UK corporate occupiers. The report claims that traditional static portfolio concepts are being redesigned to incorporate new formats of space, co-working and a more fluid and diverse range of space options that support creativity, innovation and collaboration. 
