July 16, 2015

Forget flexible working, what most workers would prefer is more money

by Neil Franklin • Flexible working, News, Workplace

Flexible working, wellbeing and praise may grab all the headlines when it comes to ways of raising productivity but if you really want to get more out of staff, the number one motivator remains the one that hits them where it really matters – in their pockets. According to a study of the attitudes of 1,000 office workers from office space search engine Office Genie, around half (49 percent) chose pay rises and more than a third (36 percent) chose other financial incentives when asked to select the top three ways their employers could improve their productivity. Nine percent specifically mention company shares. The third most popular measure overall was flexible working, cited by 22 percent of workers in their top three, followed by praising good work (20 percent) and encouraging people to get a good night’s sleep, again listed by a fifth of staff.

July 15, 2015

One in five Brits distrustful of adopting wearable technology at work

by Sara Bean • Facilities management, News, Technology, Workplace

Almost a fifth (18 percent) of European employees already have access to some form of wearable technology, but British workers are most worried about the privacy implications. According to research by ADP wearables such as augmented reality headsets, biometric identification and holographic video conferencing tools will create opportunity for businesses to improve productivity, connectivity and security. Yet more than half (52 percent) of employees are concerned about the amount of personal data employers can access via wearable technology, with attitudes towards privacy varying between countries. While as many as 60 percent of German employees express reservations, only 36 percent of Dutch employees feel this way. Overall, UK workers are the most hesitant, with as many as one in five (20 percent) saying that they would not use wearables at all, compared to 10 percent in France, and 8 percent in Germany and the Netherlands.

July 14, 2015

Prime Minister vows to force employers to reveal gender pay gap

by Sara Bean • Legal news, News, Workplace

A consultation begins today on plans by the government to force larger companies with more than 250 employees to reveal the difference between the average pay of their male and female employees. Writing in today’s Times Prime Minister David Cameron says he is making a personal commitment to ensure that when his daughters aged four and eleven start work they will experience complete gender equality. Although the gender pay gap has narrowed to almost zero amongst the under 40s, ONS figures show that by the age of 40, men out-earn women by an average of £1.64 per hour, while according to the recent PwC annual Women in Work Index, the UK still lags well behind many other countries in overall female economic empowerment. The new consultation will be wide ranging and will look at who will be required to report, as well as the content, frequency and manner of reporting.

July 14, 2015

Occupiers give big thumbs down to service levels from property sector

by Neil Franklin • Facilities management, News, Property

The property sector offers its customers pretty appalling customer service, according to a ‘damning’ new report from the British Council of Offices (BCO). The study, based on the experiences of just 64 occupiers claims that fewer than one in five (17 percent) rate their property management service as “good” or “excellent” and fewer than one in three feeling that their suppliers understood their business needs. The survey found that although customer service is lacking, satisfaction with the end product itself was high, with two out of three occupiers happy with the quality of their office and three out of four perceiving quality to have improved over the past 10 years. The report sets out a 10-point action plan to improve the service occupiers receive, including adopting a new definition of “building performance” set by the BCO and encouraging more transparency.

July 14, 2015

Homeworkers left to fund their own technology by stingy bosses

by Sara Bean • Comment, Facilities management, Flexible working, News

Last week we learnt that for some employers, homeworking is only to be encouraged when it’s out of hours. Now new research from Regus suggests that only around a third of people encouraged by their employers to work from home (35 percent) receive any contributions from their firm to fund the fit-out. The survey of over 4,000 senior business people found that the majority (82 percent) of employers refuse to cover all the costs incurred for creating and maintaining a work space for homeworkers. This proves costly for staff, as a quarter (25 percent) of respondents said that it would take a whole monthly salary for them to fit-out their home, while the average cost of running a home office in the UK is almost £2,000 a year. Nearly half (43 percent) of workers think that most companies encouraging their employees to work from home are simply trying to transfer the workspace cost onto the employee.

July 13, 2015

Email still default comms tool for virtual teams, despite drawbacks

by Sara Bean • Flexible working, News, Technology

Email remains the preferred way corporate teams stay in touch, but there is a widening technological gap between the generations. Although it remains the most widely used form of communication (87 percent) email also has the greatest potential to cause misunderstanding in nearly half (49 percent) of teams. The survey from EF Corporate Solutions of over 800 executives based in Brazil, China, France, Germany, Middle East, Russia, UK and US, indicated that a primary cause for conflict stems from language barriers (39 percent) but 45 percent said there are also barriers to communication between associates over 50 and under 30 in the way they use technology. Respondents also suggest that email has the potential to cause ‘information overload’ and teams can suffer from a lack of interaction when it is the preferred communication method.

July 13, 2015

Free Wi-Fi for agile workers is not quite as free as you’d like to think

by Mark Eltringham • Flexible working, News, Technology

One of the underlying drivers of agile working is supposedly the availability of ubiquitous free Wi-Fi. Yet according to new research, free Internet access may cost quite a bit more than firms might think. The study from Rethink Technology Research, Enterprise Apps Tech and iPass claims that North American and European business travellers spent at least £855 million in connectivity charges while on the road last year. The report, based on data from around 78 million business trips, includes the costs of 3G and 4G roaming data and paid Wi-FI connections that would have been cheaper of paid for in advance. The report is particularly critical of the practice of offering business users free Wi-FI with deliberately slow connection speeds to encourage them to pay for faster connections. It also highlights the well publicised problems of data security.

July 10, 2015

UK Government abandons zero carbon buildings pledges

by Mark Eltringham • Environment, Facilities management, News, Property

The UK Government has today announced that it is to abandon its plans to introduce zero carbon buildings, including homes in 2016 and zero carbon commercial buildings in 2019. As part of a range of planning measures officially announced by the Treasury, it has been confirmed that the government ‘does not intend to proceed with the zero carbon Allowable Solutions carbon offsetting scheme, or the proposed 2016 increase in on-site energy efficiency standards’. Officials from the Department for Communities and Local Government (DCLG) have also separately confirmed that the zero carbon policy for non-domestic buildings will also be discarded as part of the new changes. The move has already been heavily criticised by the UK Green Building Council and senior figures in the construction sector, who are dismayed at the move by a Government that once claimed it was to be the UK’s ‘greenest ever’.

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

July 9, 2015

Many employers discourage home working, unless it is out of hours

by Sara Bean • Comment, Flexible working, News, Wellbeing, Workplace

A combination of tube and rail strikes causing travel disruption in London today, means many businesses will accede to requests to work from home. Yet a large number of UK employers are still reluctant to encourage home working. According to a recent report by Redcentric, despite the fact that that just under a third of UK office workers reported an increase in productivity when working outside of the workplace, 48 percent of respondents claimed that their employers didn’t allow them to work remotely, with 23 percent saying that their business simply didn’t like them doing it, for reasons such as data privacy and loss of productivity. Yet research by PMI Health Group shows nearly a third of staff feel pressured to routinely check and send emails from home, which suggests that employers tacitly encourage home-working, as long as it is on their terms.

July 9, 2015

Growing numbers of workers are ditching their laptops, claims study

by Neil Franklin • Flexible working, News, Technology

A growing number of European employees are shedding their laptops and instead using tablets as their sole device for work, according to a new study from technology research firm International Data Corporation. The report surveyed 2,000 UK, French and German workers and found that tablets are the only business device used by 40 percent of staff. Not everybody is ditching their keyboard so readily, however, as more and more people are using hybrids as their sole device because they need the functionality of the keyboard. The study found that just under a third of users rely solely on hybrids and the study expects this to rise to over half within a couple of years. This not only reflects the changing way we work but also has profound implications for the way we design and manage the places we work and the tools and systems we use to communicate with each other.

July 8, 2015

Productivity starts with people, advises CIPD ahead of today’s Budget

by Sara Bean • Flexible working, News, Workplace

Investing in people’s development and offering flexible working practices can help organisations boost productivity. This is according to research by the CIPD published ahead of today’s budget, which the Chancellor has said will put the emphasis on improving UK productivity. The report: Productivity: Getting the Best out of People, explores the factors that help to explain why some businesses have higher productivity than others and finds that there are clear links between productivity and how people are managed at work. The report finds that performance tends to be higher in businesses where there is a focus on higher quality products or services rather than only on low cost and where workplace culture is clearly aligned with the future direction of the business. Investment in workforce training and an intelligent approach to the implementation of ‘smart’ or agile working practices also has a positive impact.