December 16, 2015

OECD report calls on governments to do more to close the productivity gap ⁰

by Mark Eltringham • News, Technology, Workplace design

The world that we see emerging is increasingly defined by a series of gaps. One of the growing distinctions between haves and have-nots in the global economy is identified in a new report from the OECD, which suggests that there is a technological and closely related productivity gap between the world’s most productive businesses and economies and everybody else. The authors of the study claim that workplace productivity is now both the key driver of economic growth and also the best way of addressing the most important challenges facing businesses and economies in the 21st Century including the environment, income disparities and changing demographics. They suggest that the productivity gap needs to be closed up with a range of policies that incentivise both firms and economies to better use the technology they have available, invest more in R&D, adopt new business models and innovate more effectively.

December 10, 2015

Report claims we will probably all be using at least three devices by 2018 ⁰

by Mark Eltringham • News, Technology, Wellbeing, Work&Place

If you ever feel completely overwhelmed by the sheer amount of technology demanding your time and attention, rest assured that things are only going to get worse. A new report from tech analysts Gartner claims that as each new type of device enters the market, we don’t choose between it and what we already have, we simply add the latest addition to our technological armoury. This challenges the commonly held assumption that people choose between different devices as new ones emerge. The report suggests that by 2018, a typical user in a mature technological market will own and use at least three devices including phones, tablets, PCs and wearable tech. Worryingly, the study also suggests we will use more than two devices per person at any given time. The report suggests that during 2016, the installed base of devices will total 7.8 billion units worldwide and is on track to reach 8.3 billion units in 2018.

December 9, 2015

Offices and smart cities will drive uptake of the Internet of Things, claims report ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

A new report from analysts Gartner claims that the roll out of the Internet of Things will be driven by innovation in commercial property and smart cities. The study, Internet of Things — Endpoints and Associated Services, Worldwide, 2015 claims that 1.6 billion connected things will be used by smart cities in 2016, an increase of 39 percent from 2015 (see Table 1). The authors of the report claim that smart commercial buildings, particularly those subject to Building Information Modelling technology will pioneer applications until 2017, after which consumers will become the dominant force as devices migrate to a new generation of smart homes. Commercial real estate benefits greatly from IoT implementation. IoT creates a unified view of facilities management as well as advanced service operations through the collection of data and insights from a multitude of sensors.

December 8, 2015

Linear equations are no longer enough to determine the size of offices

by Mark Eltringham • Comment, Facilities management, Furniture, Technology, Workplace design

In 2013, the US Census Bureau announced that the official human population of the Earth had exceeded 7 billion for the first time. This provoked people to raise concerns that were couched in Malthusian pessimism. Although people might have assumed we’d left behind this kind of flawed thinking, there is obviously something appealing about the idea that exponential population growth is unsustainable when resources increase only in arithmetical terms. We’ve got a problem but what we should have learned in the two centuries since Thomas Malthus first popularised the idea is that there are complex factors that can influence the resources we need to survive, not least in terms of greater efficiency in the way we produce them. A similar debate is also apparent in the way in which the commercial property market is able to offer the right sort of buildings for modern organisations.

December 1, 2015

Despite its drawbacks, LiFi has the potential to revolutionise office design ⁰

by Paul Goodchild • Comment, Facilities management, Technology, Workplace design

During 2016, we can all expect to be hearing a lot more about a new technology called Li-Fi, which uses light to transmit high speed data. Li-Fi has already been trialled extensively in lab conditions and now for the first time it has been installed in an office in Tallinn, the capital of Estonia. It may even be substantially quicker than standard Wi-Fi. The people behind it claim it is already able to transmit data at a rate of 1 GB per second, which is around 100 times faster than Wi-Fi. Using light as a medium, however, does mean its main drawback is that it cannot penetrate walls. Designers and managers may also have concerns that the way it transmits data – basically by flickering the light from an individual LED like a massively sped up signal lamp (pictured) – but the developers claim this is completely imperceptible to the human eye and so has no consequences for individuals.

November 30, 2015

Six hour working day + WeWork London plans + Megacities & COP21 ⁰

by Sara Bean • Environment, Facilities management, Public Sector, Technology, Workplace design

In this week’s newsletter; Mark Eltringham argues the six hour working day is a deeply conservative idea, dressed up in radical clothing; Matias Rodsevic says it’s important to understand what employee engagement actually means and Darren Bilsborough identifies seven separate layers or “skins” of workplace productivity. As COP21 gets underway, there’s evidence that Megacities are taking the lead in climate action, WeWork unveils its latest plans to dominate London; three new reports reveal technological confusion in the workplace; and a study says the Government’s challenge is how best to match its commitments with its resources. You can also download the new issue of Work&Place and access our first Insight Briefing, produced in partnership with Connection, which looks at agile working in the public sector. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

November 25, 2015

This might be the reason why firms are failing to fully engage their employees ⁰

by Matias Rodsevich • Comment, Knowledge, Technology, Workplace

One of the enduring quests organisations continue to undertake is that for the fully engaged employee. They do this for very good business reasons. Managers who understand the benefits of employee engagement can expect to reap the substantial benefits of a more collaborative work environment. In turn, this will lead to an engaging and productive workspace. However, in a majority of organisations, employee engagement remains lower than 35 percent. In light of this principle, Impraise has conducted a study based on over 30 000 feedback interactions between hundreds of managers and employees to see how they would differ from each other when asking for feedback. The results that were found resulted to be interesting and gave a better understanding of the how engaged employees are, and what firms can do to address the chronic levels of disengagement.

November 24, 2015

Fast workplace migration to Windows 10 as demand for digital devices soars ⁰

by Sara Bean • Flexible working, News, Technology

By 2019, organisations will deliver twice as many applications remotely compared with 2015, according to analysts Gartner which predicts that 50 percent of enterprises will have started Windows 10 deployments by January 2017. Several factors are driving this, specifically awareness of the end of support for Windows 7 in January 2020, strong compatibility with Windows 7 applications and digital devices, and a pent-up demand for tablet and 2-in-1 device rollouts. Gartner also predicts that by 2018, touchscreens will be shipped on one-third of all notebooks. As the incremental price for touch decreases, it will become more normalized as a default feature for notebooks. Pricing is expected to get much more competitive in the second half of 2016 as manufacturing processes continue to improve and Windows 10 migration planning starts to accelerate. In addition, by 2018, 30 percent of enterprises will spend more on display screens than on PCs.

November 23, 2015

The benefits of peeling back the layers of the workplace onion ⁰

by Darren Bilsborough • Comment, Flexible working, Technology, Workplace, Workplace design

The onion metaphor is normally used to describe the layers which must be peeled away to get to the all-important “core” of a problem or issue. The biggest question that is normally asked with respect to choosing office space based on the promise of improved productivity, is quantifying the value of the various initiatives that might be contemplated or proposed. I can’t help but think of how complex that question is due to the many “layers” there are to work through to get to a final quantifiable answer. In its most simple form the question of productivity in the workplace, is confined to how staff utilise their time to undertake the tasks or duties that correspond to expected output. But of course it is not only their use of time, but the environmental influences associated their environment, both in the workplace, its surroundings (the actual building and the precinct in which it is located) and their method of travel to the office.

November 20, 2015

Two thirds of employers disappointed in performance management process ⁰

by Sara Bean • Knowledge, News, Technology, Workplace

As the economy recovers and the so-called ‘war for talent’ increases, there is a renewed focus on performance management, with 87 percent of companies in the latest research from Towers Watson, saying it is their primary method for aligning individual performance objectives with strategic priorities. However, only a third (36 percent) of companies actually consider their performance management process to be effective, and one in three managers and employees are shown to be dissatisfied with their process. According to the survey, 45 percent say managers don’t see the value in it and 53 percent say managers don’t have the time to do it well. Under 10 percent of companies have scrapped performance management altogether, or plan to do so, and though 30 percent of companies are considering eliminating performance ratings or scores, just 7 percent have already taken the step to do this.

November 16, 2015

People and businesses remain unprepared for next wave of technology ⁰

by Mark Eltringham • News, Technology, Workplace

The attitudes of businesses, public sector employers and people to the next wave of technological change remains a tangled and sometimes conflicting mishmash of fear, uncertainty and indifference according to three new reports. According to a new study published by Vodafone and YouGov, while businesses are aware of their need to keep pace with technological developments, around half doubt they will be able to keep up over the next five years. Meanwhile, a study from marketing technology firm Rocket Fuel claims that British people are broadly aware what is meant by artificial intelligence and many feel it will have a positive impact on their lives, especially millennials. However, another study from jobsite Indeed claims that a fifth of young people are unaware of the idea of automation and its potential impact on the jobs market and around half don’t even consider it when making their career choices.

November 13, 2015

Study claims the Internet of Things will connect 6.4 billion objects next year ⁰

by Mark Eltringham • Facilities management, News, Technology

According to a new report from technology research organisation Gartner, 6.4 billion connected things will be in use worldwide in 2016, up around a third (30 percent) from 2015, and will reach 20.8 billion by 2020. The study claims that in 2016, 5.5 million new things will become connected each day. Gartner estimates that the Internet of Things (IoT) will support total services spending globally of around US$235 billion in 2016, up nearly a quarter (22 percent) from 2015. Although the report claims that the technology will make significant inroads in consumer markets, services are dominated by the professional category defined by Gartner (in which businesses contract with external providers in order to design, install and operate IoT systems). However connectivity services (through communications service providers) and consumer services will grow at a faster pace, according to the report.