March 23, 2018
March 22, 2018
Excessive workloads and lack of communication is increasing workplace stress
by Sara Bean • Facilities management, News, Technology, Wellbeing, Workplace
UK office workers are under a tremendous amount of stress, and much of it is directly related to the way their work is being managed. That is the conclusion of a report by Workfront, which finds that office workers are becoming frustrated and burned out by poor work tools, processes, and communication. Four out of five office workers confessed that they feel burnt out and 73 percent expect their stress levels at work to increase in the near future. Nearly three quarters (74 percent) admit to feeling unrecognised and un-useful at work. With lack of communication and not knowing what others are working on (37 percent) cited as the number-one pain point across the board for stressed UK workers, it’s clear that businesses need to break down current silos, allowing people to engage more freely with senior staff members and see how their efforts impact the wider team. The study found that poor communication and visibility into work is UK workers’ number-one pain point in terms of work stress. It also reveals that 42 percent of office workers put in more than 6 hours of overtime per week and that 7 out of 10 office workers expect their stress levels at work to increase into the future.
March 21, 2018
Occupiers seeking tech, flexibility and wellness in a newly consumerised workplace
by Mark Eltringham • Flexible working, News, Property, Technology
Nearly two-thirds of corporate occupiers (62 percent) plan to increase their investment in real estate technology over the next three years, most of them in the next year, according to the 2018 EMEA Occupier Survey from CBRE. Companies are intending to invest more heavily in new real estate technologies over the short to medium term in order to enhance the user experience and raise workforce productivity. This represents a clear move away from aiming real estate technology at purely operational goals such as energy management.
March 20, 2018
Enter the MIPIM bandwagon, towed by pink elephants
by Anna King • Comment, Property, Technology
The old adage “once you spot a bandwagon, it’s probably too late to jump on” was certainly true at this year’s MIPIM if only for the increase in journalists sent by the national press (allegedly) hoping to catch a glimpse of men behaving badly and weaving tales of excess. Whilst the message of #TimesUp was heard loud and clear in the property world after the recent expose at the Presidents Club, the reality is the hedonistic opulence actually came to an end in 2009 after the global crash. That was the year that the property market realised they needed to do things differently and it was the beginning of putting people first. But it takes time for thoughts to turn to actions and reality, and a number of senior women that I spoke to observed that what we are now seeing are results of change and a drive to continue that change.
March 19, 2018
Rigid cultures, lack of vision and poor tech are main barriers to workplace agility
by Neil Franklin • News, Technology
A new study commissioned by Ricoh Europe claims to reveal the factors that European business leaders believe are keeping them from achieving workplace agility. The list is topped by regulation (39 percent), lack of investment in new technologies (37 percent) and inescapably rigid internal hierarchies (35 percent) according to the 2,140 business leaders surveyed. These barriers limit what the report calls ‘the fluid, agile nature of a digitally empowered workplace that enables companies to quickly capitalise on changes in the market’.
March 16, 2018
Recruitment via artificial intelligence must be monitored to avoid adopting human bias
by Sara Bean • AI, News, Technology, Workplace
Artificial intelligence systems need to be accountable for human bias at AI becomes more prevalent in recruitment and selection, attendees at the Employers Network for Equality & Inclusion’s annual conference have been warned. Hosted by NatWest, the conference, Diversity & Inclusion: The Changing Landscape heard from experts in ethics, psychology and computing. They explained that AIs learnt from existing data, and highlighted how information such as performance review scores and employee grading was being fed in to machines after being subjected to human unconscious bias. Dr David Snelling, the programme director for artificial intelligence at technology giant Fujitsu, illustrated how artificial intelligence is taught through human feedback. Describing how huge data sets were fed into the program, David explained that humans corrected the AI when it used that data to come to an incorrect conclusion, using this feedback to teach the AI to work correctly. However, as this feedback is subject to human error and bias, this can become embedded in the machine.
March 16, 2018
Full fibre broadband could deliver £120bn boost to UK economy
by Neil Franklin • News, Technology
A new study conducted by economic consultancy Regeneris, and commissioned by Cityfibre, claims that the total economic impact of deploying full fibre ultrafast broadband networks across 100 UK city and towns, could reach £120bn over a 15 year period. The study examined ten areas of the UK economy likely to benefit from full fibre roll-outs. It also sought to quantify the impact of each of these areas in 100 distinct UK town and city economies over a 15-year period. According to the researchers, the UK’s business community – and most particularly its small and medium sized companies – could stand to benefit enormously. Access to full fibre could unlock £4.5bn in business productivity, innovation and access to new markets in these locations; a further £2.3bn in growth could be driven from catalysing new business start-ups; while the increased ability for companies to support flexible working could add £1.9bn.
March 16, 2018
Seven of the best stories about life, the universe and everything we’ve seen over the past week
by Mark Eltringham • Features, Technology, Wellbeing, Workplace design
People don’t actually know themselves very well
Some actual facts about the time we spend sitting at work
German workers: satisfied, but not engaged
What skills and behaviours make a good leader effective?
Stephen Hawking’s most dire predictions for the future
The World’s happiest nations, according to the UN
A critique of the dogma of wellbeing
Image: By NASA/Paul Alers [Public domain], via Wikimedia Commons
March 15, 2018
Smart cities could give people back 125 hours each year, claims new Intel study
by Mark Eltringham • Cities, News, Technology
An Intel-sponsored study by Juniper Research estimates that smart cities have the potential to “give back” around 125 hours to every resident every year. The study also ranks the top 20 smart cities worldwide across four key areas: mobility, health care, public safety and productivity, and reveals how these cities deliver positive outcomes for increased time savings and productivity, increases in health and overall quality of life, and a safer environment. The study found that Chicago, London, New York, San Francisco and Singapore (pictured), are the world’s leading cities integrating IoT technologies and connected services. These cities stand out because of their cohesive efforts to connect city municipalities, businesses and their citizens to address a growing need to improve “livability” – specifically around mobility (San Francisco and Singapore), public safety (Chicago, New York and Singapore), health care (London and Singapore), and productivity (Chicago, London and Singapore) – as they transition to a smarter, more connected environment.
March 13, 2018
Over half of younger managers prefer using digital communications to deal with staff
by Sara Bean • News, Technology, Workplace
Online messaging is the most common way for millennial bosses to communicate with their direct reports, with over half (55 percent) preferring to use this digital method, followed by email at 28 percent, a new survey claims. Only 14 percent said their favoured way to communicate is in person, and 3 percent said via phone. As millennials (born 1981-1996) increasingly moving into management positions, the new Korn Ferry survey also found that when interviewing for management positions, millennials say that making an impact on organisational culture is most important to them, with salary being the least important. The survey also found that compared with Gen Xers and Baby Boomers, knowing what is coming next is critical for millennial bosses. Nearly three quarters (74 percent) said a clear advancement path (e.g. next two positions) is more important for millennial bosses, with 49 percent saying it is much more important.
March 9, 2018
Seven great workplace stories that have inspired and intrigued us over the past week
by Mark Eltringham • Facilities management, Features, Property, Technology, Workplace design
Do people really get promoted to their level of incompetence?
Emotional Intelligence: an integrative meta-analysis
Male and female bosses share the same “masculine” personality traits
How to read less news but be more informed
The Jurassic Park problem – tech and ethics
The 911 transcripts of times Apple employees walked into glass walls
Landlords woo office tenants with worker perks
March 21, 2018
There are at least some reasons to be optimistic about the UK’s tech sector post Brexit
by Gary Chandler • Comment, Property, Technology, Workplace design
Making detailed predictions about the economic consequences of Brexit has proved a mug’s game many time over the past couple of years. The most accurate summation of what is happening might be ‘mixed’. Most recently, a report from the CBI has highlighted the resilience of many sectors while bemoaning a lack of skills in the economy. Meanwhile former Commercial Secretary to the Treasury Lord O’Neill also recently conceded that the UK economy had been more robust than he had expected following the Brexit vote, which he attributed primarily to the thriving world economy. An argument almost immediately dismissed by the economist Ruth Lea writing for the LSE, who put forward a more nuanced and mixed explanation. The same picture of tempered resilience is also evident in specific sectors, and especially those that were seen as the most likely to feel the consequences of the Brexit vote, including London’s crucial tech sector.
More →