May 4, 2018
Digital media overload as over half of workers unable to find information easily
Over half of UK workers (57 percent), are regularly experiencing an inability to locate information easily across a range of digital media, including emails, apps, messages and the internet, a new survey claims. The survey conducted via YouGov, for Evernote, also revealed that 87 percent of digital workers use up to four devices such as a smartphone, tablet, laptop, desktop, and/or a smart watch on a daily basis to access information. The majority (83 percent) of people use at least one app a day to source information. 31 percent of workers are accessing between five to nine apps per day and 18 percent are utilising over 10 apps a day. However, when it comes to face to face communications rather than digital, respondents were much more positive, with nearly half of those asked (45 percent) expressing that they felt they had the right number of meetings at work, and just 16 percent of those saying they feel their work day is filled with too many meetings.








There have already been warnings from workplace experts that the legal profession isn’t one to choose for those starting out on their careers as it’s ripe for automation, and a new survey claims these changes are happening fast. According to a survey of over a 100 law firms by CBRE, nearly half (48 percent) are already utilising Artificial Intelligence (AI) and a further 41 percent have imminent plans to do so. Of the firms already employing AI, 63 percent of firms are using it for legal document generation and review, and the same proportion for e-discovery. Due diligence (47 percent) and research (42 percent) were also common applications, along with compliance and administrative legal support (each 32 percent). The use of AI will affect employment levels, with the greatest impact predicted at the junior and support levels, where nearly half (45 percent) of firms believing that there will be a reduction in headcount. In contrast, only 7 percent of firms believe that senior headcount levels will be reduced.








More than a third of employees’ waste significant chunks the working day because of difficulties retrieving valuable information, with two-fifths of businesses admitting to having no processes in place to capture, record and retrieve business communications. The research conducted by 3Gem on behalf of TeleWare, claims that 36 percent of employees have wasted a lot of the working day attempting to resolve an issue when they have forgotten valuable information. A similar number (34 percent) explained that forgetting information has led them to deal ineffectively with customers, suppliers or clients. While around a quarter have missed important deadlines (26 percent) or let their colleagues down (25 percent) due to not having the necessary information front of mind. Britain is not doing very well when it comes to workplace productivity. According to the latest G7 productivity analysis from ONS, in terms of output per hour worked, the UK scored 15.1 percent below the average for the rest of the G7 advanced economies.
Robots will not as feared steal people’s jobs and will eventually improve productivity, but they will undercut workers’ contribution sufficiently to depress their wages. According to the third report in Barclays Impact Series, titled 






May 1, 2018
No surprises in new report on future workplace trends
by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing, Workplace design
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