June 18, 2016

Productive workplaces + Long hours link to ill health + Coworking rise ⁰

by Sara Bean • Cities, Comment, Environment, Facilities management, Flexible working, Furniture, Newsletter, Technology, Wellbeing, Workplace

In this week’s Newsletter; Mark Eltringham says we must question the idea that there is one ideal form of office; and argues events such as Clerkenwell Design Week wouldn’t function unless there was some consensus on what constitutes good and bad design. The supply of flexible workspace in London outstrips conventional office space; emerging technologies will create more organic workspace; and employees thrive in a workplace that is sensitive to their needs and well-being. Women who work long hours could be damaging their health; the UK remains in the grip of a digital skills crisis; people welcome the idea of robot help and the IEA says cities can contribute to a cut in carbon emissions. You can download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 17, 2016

US small business owners still cling to ‘office basics’, claims study ⁰

by Mark Eltringham • News, Products, Technology

Small businesses still rely heavily on the traditional working environment, according to the 2016 Business Survey from office equipment maker Brother. The report says these businesses are open to adopting next-generation cloud based and mobile technology, but they’re also ‘holding on to’ what it calls office basics such as printers, scanners and faxes. Over half (58 percent) of small businesses’ daily work tasks still require a physical office presence and 91 percent of small business owners currently have a printer, scanner, copier or fax machine within their work space. The need for these devices is confirmed in the data showing 43 percent of this same group use a printer, on average, 10 or more times per day. The online survey of 509 small business owners in the US claims that the attachment to traditional devices does not mean that firms aren’t adopting new tech, but rather that they are trying to ‘have the best of both worlds’.

June 17, 2016

Younger and older workers share many of the same attitudes to the workplace ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

The behaviour and attitudes of young people in the workplace are very similar to those of older generations. We keep repeating this point but it’s always worth reminding ourselves given the prevailing narratives that obscure this truth. Indeed, so powerful is the narrative that even when a piece of research or a survey contradicts it, there is often an attempt to ignore the report’s own finding’s in favour of something that fits the meme. This happens more often than you think which is why it’s always worth going beyond the headlines to look at what lies beneath. This week, two reports have appeared which highlight just how much a younger generation of workers shares the same attitudes and challenges as other generations. According to the reports, this is true for issues such as presenteeism and the need for the company of colleagues and so suggest we don’t need to treat different age groups quite so differently as is often claimed.

June 15, 2016

New workplace technology will automatically adapt offices to needs of staff ⁰

by Mark Eltringham • Case studies, Facilities management, News, Technology, Workplace design

A new generation of workplace technology that allows the working environment to adapt to the needs of individuals will attract people to work in offices and contribute to their productivity, wellbeing and happiness. That is the key finding of a new report from US office furniture giant Haworth. According to the white paper Enabling the Organic Workspace: Emerging Technologies that Focus on People, Not Just Space a new generation of sensors will measure how offices are used and allow them to adapt on a day to day basis by changing temperature and lighting levels and responding to employees’ needs and influencing their behaviour in other ways. The white paper suggests this will be a development of existing technologies in the way it adapts the immediate working environment to the specific needs of an individual or group. This might even entail using biometrics to assess their psychological and emotional needs, according to the report.

June 15, 2016

Biggest risk to company cyber security is mainly staff carelessness ⁰

by Sara Bean • Facilities management, News, Technology, Workplace

Bad habits and a lack of awareness about security mean that employees are inadvertently leaving companies’ cyber doors wide open to attack. New research by Norrie Johnston Recruitment (NJR); which forms part of NJR’s cyber security report: how real is the threat and how can you reduce your risk, shows that 23 percent of employees use the same password for different work applications and 17 percent write down their passwords, 16 percent work while connected to public wifi networks and 15 percent access social media sites on their work PCs. It’s not that people are unaware of the cyber threat. The research also shows that just over 50 per cent have experienced a cyber scam in the last twelve months. 29 have received a fake email from PayPal, Apple or a bank, 12 percent have been targeted by a Facebook scam and 7 percent have clicked a link that put a virus on a PC.

June 15, 2016

Tech sector drives demand for office space in London’s City fringes ⁰

by Sara Bean • Cities, News, Property, Technology

London’s City Fringe market, the once ‘cheap’ office location of Central London has matured into a leading global tech address and, with a number of new mixed use developments underway and more planned, its success is set to continue. According to data from Savills, average Grade A rents in the area have increased by 87 percent in the last six years with the best new office space now trading at a discount of only 3.5 percent to the same quality of building in the City Core (a saving of circa. £1 per sq ft). According to Savills research, the first quarter of 2016 saw average Grade A rents in the City Fringe reach £59.42 per sq ft (compared to £61.60 per sq ft for non-tower Grade A office buildings in the City Core). This pattern is accelerated by new office developments including Derwent’s White Collar Factory and Helical Bar / Crosstree’s Bower Development, both EC1, and key deals to Adobe, BGL Group, Stripe Limited and CBS Interactive.

June 13, 2016

UK faces digital skills gap … but simply hiring Millennials won’t close it ⁰

by Mark Eltringham • News, Technology, Workplace

Although the UK remains a global tech leader, the country remains in the grip of a digital skills crisis which is holding back productivity and costs around £63 billion each year, according to a report published today by the Commons Science and Technology Committee. The report claims that 12.6 million UK adults lack even basic digital skills, and nearly half of these people (5.8 million) have never even used the internet. Meanwhile, a coincidental report published by Cisco claims that those organisations who apparently assume they can close the gap by merely employing so-called Millennials, will be disappointed because there’s no great correlation between age and confidence in using digital technology. The Digital Culture Clash report found the only meaningful correlations were between the type of work an individual does, their level of employment and their competence and confidence in using technology.

June 8, 2016

Cities must lead the way in cutting carbon emissions says IEA ⁰

by Sara Bean • Cities, Environment, Facilities management, News, Technology

With urban areas accounting for up to two-thirds of the potential to reduce global carbon emissions, cities must take the lead in the transition to low-carbon energy, says the International Energy Agency (IEA) in its annual report. Offering long-term pathways that could limit the global temperature increase to no more than 2°C, in line with the goals set at the Paris climate conference (COP21) in December 2015, the report suggests that the most cost-effective approach involves deploying low-carbon options in cities, especially in emerging and developing economies. Because buildings provide useful space to self-generate the electricity they consume: by 2050, rooftop solar could technically meet one-third of electricity demand. Such buildings offer significant demand potential for the roll-out of the most efficient technologies, like energy-efficient windows and appliances. However, international collaboration is essential, claims the report.

June 8, 2016

Britons now looking forward to a world of robots, chatbots and virtual reality ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

Contrary to the idea of the damaging effects of new technologies on jobs and cyber security as suggested in research published last week on the use of robots in the workplace, new research suggests that people in the UK are happy at the prospect a domestic droid or cyber assistant. The research by advertising agency J. Walter Thompson into the consumer market found that; 74 per cent agree that technology puts them in control; more than half (54 percent) are open to delegating some of their decision making; two thirds (64 percent) like the idea of using technology to get a better understanding of who they are as a person and 74 per cent say that they are more likely to buy a product that has been customized to their specifications. The study also found that half (54 percent) of the 4,500 people surveyed are open to delegating some of their decision making such as making appointments.

June 7, 2016

New guide available on building the business case for agile working ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Wellbeing, Workplace

For employers and employees who have yet to persuade senior management of its benefits, the work-life balance charity Working Families has launched a new online guide on how to construct a business case for agile working. The step-by-step guide spells out the argument that flexible working brings; higher levels of productivity which can lead to increased output at no additional cost; staff retention, reducing turnover and the cost of retraining; recruitment opportunities, ensuring you have access to the best talent; and that flexible working is necessary to adapt to future trends. The guide covers the globalisation of work and demand for 24 hour service; changing demographics and attitudes towards work and both the social case and the health and wellbeing case for flexible working. It also provides some evidence and case studies which show that flexible working increases organisational performance and productivity, along with a look at how technology can facilitate changing working styles and bring about change.

June 6, 2016

How performance data can help enhance your employment metrics ⁰

by Andrea Hak • Comment, News, Technology, Workplace

The rise of data based applications has brought about a new era for the HR department. Processes developed in the 70s are now going through a transformation, with tools for gathering more accurate reports based on people analytics. But what exactly can you do with this information? The main objectives of every organisation, is to boost engagement, lower turnover, provide effective training & development and attract great talent. Aside from turnover, these objectives are difficult to measure. How do you measure engagement or the effect of a training programme? This is especially difficult when your company only tracks performance annually. Data based on continuous feedback is providing new answers. There are four ways it can help: by measuring and tracking engagement; give you better insights into the causes of turnover; helping you develop a feedback culture and enabling your organisation to create better hiring and recruitment strategies. We take a closer look at these below. More →

June 4, 2016

Robot woes + Coworking goes mainstream + Workplace sit-stand debate ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Property, Technology, Wellbeing, Workplace

In this week’s Newsletter; Sara Bean suggests improvements in work-based training could help address the productivity gap; Mark Eltringham says there will be no grand arrival for the ‘Office of the Future’; and warns of the lack of context when reporting research on sit-stand working. Better technology would improve workers quality of life, finds a new report; researchers say workaholism is closely associated with a range of mental diseases and psychiatric disorders; and a surprisingly large number of people fear their job being taken by a robot within the next 10 to 50 years. Banks are rationalising space to stay in London; coworking remains one of the main drivers of workplace change globally; and uncertainty about Brexit hits the construction sector. You can download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.