July 2, 2016

Beyond monoculture + Future shock + Confusion over productivity ⁰

by Sara Bean • Facilities management, Flexible working, Insight Briefings, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Mark Eltringham pays tribute to futurologist Alvin Toffler who died this week and is famed for introducing the concept ‘Future shock’; and Charles Marks looks at the ways our noisy world was foretold by some of the 20^th centuries’ greatest minds. A study finds that people find meetings more useful than is widely reported; many office workers struggle to understand the meaning of productivity; and spending on workplace technology doubled over the past five years. Older workers – not millennials – are most positive about working freelance; more US over 65s are working now than at any time; and agile workers report the highest levels of productivity. You can download our new Briefing, produced in partnership with Boss Design which examines the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 1, 2016

Increase in workplace technology spend will help make offices ‘more human’ ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

Spending on workplace technology has doubled in the past five years as artificial intelligence is used to redefine how we connect in the workplace. That is the central claim of a new report from design firm Unispace based on interviews with CEOs and Heads of Real Estate at some 100 blue chip firms worldwide including KPMG, Cisco, Adidas, GE, Accenture, Boston Consulting Group, Regus, Deloitte, UBS, Chevron, CitiGroup, and Ashurst, Respondents were asked to assess how they expect to use office space in 2020. According to the report, respondents indicated that they will continue increasing technology spend, irrevocably changing the traditional office space as we know it. Over the last five years, the average company spent 10 percent of its workplace budgets on technology with 30 percent going on services, partitioning and furniture. The trend has now reversed with technology spend outstripping other spend as companies strive to improve efficiency, collaboration, creativity, engagement and recruitment.

June 30, 2016

People find meetings more productive than you might think ⁰

by Neil Franklin • News, Technology, Wellbeing

People generally find they don’t spend as much time in meetings as is commonly assumed and find them more productive than is widely reported, according to a study of global workers by unified communications firm Shoretel. The report sets out what it suggests are ten misconceptions about how people meet based on the results of an online questionnaire carried out earlier this year with 1,000 respondents worldwide. It claims that over three-quarters of respondents (76 percent) say they spend one hour or under each weekday in a meeting. Inevitably, the report breaks things down by age demographics, claiming that Generation X’ers, are more likely than other generations to spend more time in weekly meets as were respondents working in the tech sectors. Only 11 percent of respondents found meetings a waste of time. Forty percent of respondents reported meetings were productive and another 48 percent said they were ‘sort of’ productive.

June 24, 2016

Procrastination + Transparent office design + That Brexit thing ⁰

by Sara Bean • Facilities management, Flexible working, Legal news, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Sathesh Alagappan outlines the impact on UK employment law following the Brexit vote; Mark Eltringham looks at taking transparent office design to new extremes; and why, according to Dr Piers Steel, this is the golden age of procrastination. Over a third of jobs in the tech and creative sector found within the Capital; a lack of trust precludes employees from donning wearables in the workplace; and new liability rules for the automated workforce of sophisticated ‘smart’ robots. News that 15 percent of organisations in the UK don’t place any focus on the mental health and wellbeing of employees; small firms more likely to adopt virtual working and both UK and US staff routinely work beyond their contracted hours. You can download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 24, 2016

Small businesses outpace larger firms in adoption of virtual working ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace

${9f354208-5623-47fc-9edf-1efb90f919df}_V9_launch_LP_lrg_1$ Around two thirds (60 percent) of knowledge workers in small and medium sized businesses in the US, UK and Germany now use virtual working technology that is internet or cloud-based in their professional roles. This figure is higher than in companies with 500 or more employees (53 percent). These are the findings claimed by the Way We Work Study commissioned by unified comms firm Unify. Surveying 5,000 British, American and German knowledge workers, it explores people’s attitudes and expectations about their workplace. Knowledge workers at SMBs expect to see large changes in their jobs over the next five years. More than a third (38 percent) believe their roles will not exist after this period, and almost two-thirds (64 percent) thinking they will be substantially different. On the subject of trust, 76 percent of SMB knowledge workers feel they are listened to in their organisation, compared to 71 percent in larger companies.

June 23, 2016

New proposals to create legal status for robots as ‘electronic persons’ ⁰

by Mark Eltringham • Legal news, News, Technology

One of the main side issues in the generally unpleasant debate about the UK’s referendum on EU membership has been that about worker’s rights. Whatever the outcome of today’s vote, the EU is already exploring ways in which legislation should address the challenges created by the modern world. These now include, for the first time, a look at the implications of automation including the drawing up of a new set of rules about the rights and responsibilities of robots and other automated workers. A draft report from the European Parliament’s Committee on Legal Affairs sets out to address the main issues associated with the creation of a widespread automated workforce and its impact on both people and machines, including looking at the impact on the social security and pensions budget (because robots don’t pay into the system), the legal rights of robots and new liability rules for the automated workforce of sophisticated ‘smart’ robots.

June 23, 2016

Demand for professionals to fill London’s creative hub remains high ⁰

by Sara Bean • Cities, News, Technology, Workplace

As we reported last week, the success of the tech and media sector in London is driving the Capital’s offices market. Now new research has shown that demand for professionals in London’s creative occupations remains high, with over a third of jobs in the sector found within the UK’s main creative hub. The latest Professional Recruitment Trends report from the Association of Professional Staffing Companies (APSCo) based on data provided by Burning Glass, claims that 33.5 percent of all creative occupation postings were found in Greater London. The South East ranks second with 16.1 percent of creative roles followed by the West Midlands in third with an 8.1 percent share of total job postings. The list of ‘in demand’ skills for creative roles is mostly dominated by coding and programming languages. However the report suggests that the skills in the highest demand, excluding those specific to IT based roles, are communication, creativity and writing.

June 22, 2016

Employees unconvinced about using wearables in the workplace ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Wellbeing

A lack of trust is stalling the use of wearables in the workplace as people worry that their employer may use the data against them and not for their benefit. According to new PwC research, despite an estimated 3 million people in the UK buying a wearable device in 2015 – a 118 percent increase from the previous year –employees are still unconvinced about using wearables in the workplace. The research also found that two thirds (65 percent) want their employer to take an active role in their health and wellbeing, and feel that technology should be used to help them do this. But only 46 percent of people surveyed say they would accept a free piece of wearable technology if their employers had access to the data recorded. This is broadly in line with last year’s research, when 44 percent said they would take up this offer.

June 21, 2016

Tech unicorns thrive in Europe and UK leads the way, claims report ⁰

by Mark Eltringham • News, Property, Technology

Fortune magazine begs to differ, but Europe as a whole is a seemingly fertile breeding ground for ‘tech unicorns’, according to a new report from technology investment bank GP Bullhound. Defined as technology startups with a market valuation of more than $1 billion, the report claims that there are now 47 so-called unicorns in Europe, up by 10 from last year. The report also claims that the UK is leading the way within Europe, with 18 out of the 47 based in the country with new entries such as Blippar and Anaplan. The European firms have a combined value of $130bn, and ‘have demonstrated resilience in the face of turbulent global markets and heightened scrutiny of fast-growth tech’. Sweden is the country with the second highest number of billion-dollar tech companies (7), including Spotify (pictured), Europe’s most valuable Unicorn. Germany is third with six and France with three. Oddly, the report also includes Israel which has three unicorns.

June 18, 2016

Productive workplaces + Long hours link to ill health + Coworking rise ⁰

by Sara Bean • Cities, Comment, Environment, Facilities management, Flexible working, Furniture, Newsletter, Technology, Wellbeing, Workplace

In this week’s Newsletter; Mark Eltringham says we must question the idea that there is one ideal form of office; and argues events such as Clerkenwell Design Week wouldn’t function unless there was some consensus on what constitutes good and bad design. The supply of flexible workspace in London outstrips conventional office space; emerging technologies will create more organic workspace; and employees thrive in a workplace that is sensitive to their needs and well-being. Women who work long hours could be damaging their health; the UK remains in the grip of a digital skills crisis; people welcome the idea of robot help and the IEA says cities can contribute to a cut in carbon emissions. You can download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 17, 2016

US small business owners still cling to ‘office basics’, claims study ⁰

by Mark Eltringham • News, Products, Technology

Small businesses still rely heavily on the traditional working environment, according to the 2016 Business Survey from office equipment maker Brother. The report says these businesses are open to adopting next-generation cloud based and mobile technology, but they’re also ‘holding on to’ what it calls office basics such as printers, scanners and faxes. Over half (58 percent) of small businesses’ daily work tasks still require a physical office presence and 91 percent of small business owners currently have a printer, scanner, copier or fax machine within their work space. The need for these devices is confirmed in the data showing 43 percent of this same group use a printer, on average, 10 or more times per day. The online survey of 509 small business owners in the US claims that the attachment to traditional devices does not mean that firms aren’t adopting new tech, but rather that they are trying to ‘have the best of both worlds’.

June 17, 2016

Younger and older workers share many of the same attitudes to the workplace ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

The behaviour and attitudes of young people in the workplace are very similar to those of older generations. We keep repeating this point but it’s always worth reminding ourselves given the prevailing narratives that obscure this truth. Indeed, so powerful is the narrative that even when a piece of research or a survey contradicts it, there is often an attempt to ignore the report’s own finding’s in favour of something that fits the meme. This happens more often than you think which is why it’s always worth going beyond the headlines to look at what lies beneath. This week, two reports have appeared which highlight just how much a younger generation of workers shares the same attitudes and challenges as other generations. According to the reports, this is true for issues such as presenteeism and the need for the company of colleagues and so suggest we don’t need to treat different age groups quite so differently as is often claimed.