October 11, 2019

How the Dutch pioneered agile working, wellbeing and smart buildings

by Mark Eltringham • Comment, Workplace design

Many of the challenges we face in selecting the right office design models became apparent during the 1960s as the world adjusted to the first signs of the technological revolution. At the same time, people across Europe were pressing for changes in the way organisations and the economy worked. (more…)

October 11, 2019

Workers would prefer to lose a job to a robot than a human

by Neil Franklin • AI, News

A new study published in the journal Nature Human Behaviour from academics at the Technical University of Munich and the Rotterdam School of Management claims that most people would prefer to be replaced in their job by a robot rather than another human. The study asked 2,000 workers in Europe and North America to respond to one of two scenarios in which they had to decide on the future of the workforce in an independent organisation or another organisation for which they themselves work which had decided to replace its current workforce completely with either robots or new human staff. (more…)

October 10, 2019

The unexpected benefits of not saying sorry

by Sean O'Meara • Comment

On October 5th 2018, Tesco, Sainsbury’s, Asda and Morrisons said sorry about something on social media 151 times between them. There were no product recalls. It was just a normal day on corporate social media. I picked that date because it just happened to be the same day that Topshop apologised for removing a feminist book display and it made for a handy comparison. The book display apology got the headlines, but in the shadows of Topshop’s high-profile faux pas, four of Britain’s largest retailers were busy asking forgiveness too. (more…)

October 9, 2019

Organisations must meet needs of young parents or risk failure

by Chris Parke • Comment, Flexible working, Wellbeing

Organisations face a problem that could impact their very survival. Parents want to be supported by their employers during the transition to becoming working parents, but organisations are currently ill-equipped to deal with parental leave, or to keep people engaged throughout it. In a world of relentless change, companies failing to react to and meet the expectations of this part of their workforce risk disaster. (more…)

October 9, 2019

Workplaces should slow down and flex to improve wellbeing

by Neil Franklin • Flexible working, News, Wellbeing, Workplace design

By 2030 we will see dramatic change as office design creates hyper-flexible, human-centric workplaces to inspire new levels of productivity, according to the Workplace Futures report by Nespresso Professional and The Future Laboratory. This implies a fundamental shift not only in how offices look, but –more importantly -in the purpose they serve. (more…)

October 8, 2019

WeWork, false narratives and the superstate of office design

by Mark Eltringham • Features

So, WeWork then. As the dust settles on whatever has happened, some lessons may be emerging. Many of them are presented in this comment in The Economist and this piece in The Intelligencer in which Scott Galloway of NYU Business School claims that the problems have been evident for a long time. He doesn’t hold back. (more…)

October 8, 2019

Working hours and the truth about the demands we meet

by Kristoff DuBose • Comment, Wellbeing, Workplace design

As reported recently, Labour’s John McDonnell says that his party would introduce a 32-hour working week. Very French. What’s more, he states that this should not impact on people’s wages because ‘People should work to live, not live to work’. Don’t disagree there. However, for a vast number of workers this isn’t viable; especially in the knowledge economy. Admittedly, there will be people in factories, call centres, etc who will be relieved at the prospect of fewer working hours and more hours with loved ones. (more…)

October 7, 2019

Workplace experience fails to meet expectations in many new projects

by Mark Eltringham • News

The latest report from workplace analysts Leesman explores the success rate of workplace change projects while analysing the factors behind why many fail. The Workplace Experience Revolution Part 2: Do new workplaces work is the product of a nine-year analysis across 557,959 employee responses in 3,932 workplaces worldwide. The first part of the study, published in 2018, unearthed what it claimed was a series of mission-critical ‘super drivers’ that provide the foundations for outstanding employee workplace experience. Part 2 takes this investigation further by exploring the challenges and stresses that organisations encounter when it comes to delivering employee experience in a new workplace.

(more…)

October 2, 2019

Best workplaces in UK honoured at BCO Awards

by Mark Eltringham • Architecture, News, Property, Workplace design

London’s 2 Television Centre was celebrated as ‘Best of the Best’ at the British Council for Offices’ (BCO) National Awards in the capital last night, also taking home the ‘Commercial Workplace’ award. The office was joined by six other award winners recognised as leading examples of excellence in office space. (more…)

October 2, 2019

Breaking free of the linearity of modern work

by Howard Lewis • Comment, Technology, Workplace design

We are working hard, but not smart. Research released by the TUC in April shows that UK workers are putting in the longest hours in the EU, but this isn’t translating into improved productivity. In fact, the research shows employees in Denmark put in over four hours less than UK workers – whilst productivity in Denmark is 23.5 percent higher than the UK. (more…)

October 1, 2019

Agile workplaces need to strike the right balance

by Sarah Booth • Comment, Workplace design

Meeting rooms are a lot like buses. You wait ages for one and then three become available all at once. Sometimes none turn up at all. Research by Kinnarps, which we do as part our Next Office consultancy, has found something that might not come as a great surprise. Employees are deeply frustrated with the lack of meeting room availability, often even in agile workplaces, especially locked-down project rooms. (more…)

October 1, 2019

Ergonomics regs are still relevant in the age of agile work

by Guy Osmond • Comment, Wellbeing, Workplace design

Recently Mark Eltringham of Insight argued that ergonomics regulations have become something of an anachronism in recent years. When I first became involved in the workplace ergonomics industry in late 1992, the new Display Screen Equipment ’computer user’ guidance was about to be given the force of law through the introduction of the DSE Regulations. These regulations were updated again in 2002 but, since then, no changes have been made. (more…)