November 28, 2019

Six cost-reducing benefits of switching to a cloud phone system

This article comes courtesy of PBX Hosting, a leading UK-based VoIP telecommunications provider. They deliver hosted PBX solutions and VoIP phone systems to businesses of all sizes and specialisms. Switching to a cloud phone system is one of the lesser-known cost savings a business can make, but it’s also one of the most effective. More and more businesses are switching to cloud communications, with a cost reduction of between 50 and 70 percent. (more…)

November 27, 2019

Designers may be ignoring leadership style in quest for productive workplaces

by Jayne Smith • Comment, Workplace design

Leadership styles are not considered in the design process for productive workplaces despite the majority of organisations agreeing they have a major impact on productivity. These are the latest findings in report authored by Leeson Medhurst, Director of 36 Workplace, The United Workplace (TUW) and WORKTECH Academy. Productivity – linking Workplace Design to Leadership (registration) is the next chapter in a research conversation presented and discussed at WORKTECH London this week. The new report builds on “The Puzzle of Productivity: What enhances workplace performance?” that pointed to leadership as the major factor influencing workplace productivity. (more…)

November 27, 2019

Worrying disconnect between small business leaders and workers

by Neil Franklin • News, Technology

A new report from Microsoft claims that there is a worrying disconnect between small business leaders and their employees. Over three quarters of leaders (79 percent) say they disclose as much information as possible with their staff and 85 percent agree employees perform much better when empowered with information. However, just 36 percent of employees say their business has a culture of transparency, and even less (18 percent) think their organisation has a clear vision or goal. (more…)

November 27, 2019

Businesses fear that a failure to embrace automation will make them irrelevant

by Neil Franklin • AI, News

The majority of UK businesses fear becoming ‘irrelevant’ within the next five years through failing to make a successful transition to an automated workplace. To avoid this risk, organisations need to collaborate with their workforces to embrace automation and artificial intelligence, a new report from Capita warns. The report Robot wars or automation alliances? People, technology and the future of work calls for an honest dialogue between business leaders and employees – and urgent, multi-stakeholder action to support employees in the transition to a more automated world. (more…)

November 22, 2019

Office design can be a vehicle for equality and change

by Jeni Durksen • Comment, Workplace design

The way companies design physical environments is a direct reflection of their values and beliefs. Inequality is hardwired into the “standard” office layout, with perimeter offices and fixed desks offering limited settings for unstructured collaboration and recreation, further perpetuating the issue. Modern office design often favours extroversion and emphasises a hierarchy with values that benefit only a small portion of the overall workforce, contributing to organisation-wide imbalance. So how do we create more inclusive workplaces that can be leveraged as vehicles for change? (more…)

November 21, 2019

Merging workplace cultures and breaking habits

by Andrew Mawson • Comment, Facilities management, Workplace design

Human beings are hardwired to be creatures of habit. From birth, we learn behaviours and develop routines that are reinforced over time through repetition. Researchers at MIT claim the neurons in our brains are responsible for this process. When someone begins a new activity a certain part of the brain kicks into gear, helping them to learn the exercise quickly. But once the action is repeated successfully, the scientists found, those same neurons only really come to life at the beginning and end of the activity. This is the reason that mundane tasks, like getting dressed or driving a car often feel like they’re performed on ‘autopilot’ and why breaking bad habits is so difficult, including those we develop in the workplace. (more…)

November 21, 2019

A side hustle the only way for many young people to make ends meet

by Neil Franklin • Flexible working, News

Britain’s graduate debt crisis means that nearly half of current students and recent graduates (42 percent) have taken up a so-called side hustle or joined the gig economy, in order to combat debt, afford rent and the rising cost of living. One in five (22 percent) also cited having two additional jobs, with the next generation of workers concerned about the overwhelming cost of living. (more…)

November 19, 2019

New London office building hits five year low

by Neil Franklin • News, Property

Although occupier demand remains high, the construction of new offices breaking ground in London over the last six months is down by nearly a half (49 percent) – the lowest level of new starts for five years, according to the London Office Crane Survey by Deloitte Real Estate. In the last six months, only 24 new schemes (1.8 million sq ft) commenced construction compared to 37 schemes (3.5 million sq ft) in the previous survey of London office building. (more…)

November 18, 2019

Gulf between the values of businesses and those of employees

by Jayne Smith • Business, News

A new study from The Institute of Leadership & Management claims there is a significant gulf between the organisational values held by UK businesses and the personal values of their workers, and highlights the different values considered important to men and women, younger and older workers and between sectors. (more…)

November 16, 2019

Is IoT the answer to occupancy level issues?

by Byron BeMiller • Comment, Facilities management, Technology

A frequently heard claim from manufacturers is that all Internet of Things (IoT) technology is the panacea to occupancy level issues for owners and managers of commercial buildings. The obvious retort is “Well, they would say that wouldn’t they?” since the equipment they have on offer is produced with the sole purpose of putting a degree of intelligence into smart buildings. The benefits of making your commercial premises ‘smart’ have been aired many times – including the ability to manage in real-time systems for air quality, temperature, noise levels, fire detection, equipment failure, and lift management. While having this kind of information at your fingertips is undoubtedly useful, the management of occupancy is an area where building managers are starting to see real dividends because they are able to make major savings in running costs. (more…)

October 29, 2019

Here is how you should handle racial discrimination in the workplace

by Karen Holden • Comment, Legal news, Workplace

While progress has been made with tackling racial discrimination in recent decades, it is clear that it still lives on in the workplace in less overt and more nuanced forms. A survey commissioned by the Trade Union Congress found that over 70 percent of ethnic minority workers say they have experienced racial harassment at work and around 60 percent state that they have been subject to unfair treatment by their employer. Karen Holden, Founder of A City Law Firm, is keen to outline the laws surrounding racial discrimination in the workplace and exactly what the employers responsibilities are. (more…)

October 25, 2019

Fine tuning office design and its most wonderful invention to our needs

by Mark Eltringham • Comment, Workplace design

The best workplaces are always focused on people. Which is why many of the great pioneers of workplace thinking are from the social sciences, including disciplines such as psychology, ethnography and anthropology. These are the people who have shared the insights that help us to understand the characteristics of great office design. In particular, this relies on an awareness of the ways in which people interact in particular spaces. (more…)