March 31, 2022

Firms must do more to earn the commute of hybrid workers

by Neil Franklin • Flexible working, News, Workplace design

Steelcase has released a new global research report which reveals that outdated offices are no longer conducive to employees’ shifting needs for greater control, comfort, and privacy. The study found that if a workplace was made more in tune with shifting expectations, staff were more engaged, productive, connected to their organisation’s culture and less likely to leave. The Steelcase report, The New Era of Hybrid Work, surveyed nearly 5,000 workers in 11 countries. The findings reveal that whilst 87 percent of respondents now spend at least some of their time working from the office as the threat of the pandemic recedes, six in ten (58 percent) prefer working from home. One of the most appealing attributes of a home for two-thirds (65 percent) of UK employees is that they have a dedicated space for work. Whereas in the office, the majority (59 percent) have desks in open areas, with minimal privacy. More →

February 28, 2022

Hybrid working means we have to make the most of our time in the office

by Dr Omar Merlo • Comment, Flexible working

The covid-19 pandemic has drastically affected every aspect of our lives, whether it be in a personal, societal, or professional sense. One of the biggest changes to come from the pandemic is the impact it has had on workplaces, and what we now know our working world to be, including the advent for the first time of widespread hybrid working. Long gone are the days of long commutes, long days in the office and set working hours. More →

February 20, 2022

Firms will need to build bridges with employees as they adapt to hybrid working

by Neil Franklin • Flexible working, News, Workplace

As we enter a new phase of working life following the short term changes made to cope with the pandemic, the three key priorities for the 1,300 employers surveyed by the Benefits & Human Resources Consulting operation of Gallagher for its 2021/2022 State of the Sector report (registration) are: the need to re-engage their teams around purpose, strategy and values (53 percent); the need to adapt communication channels to engage the workforce better as they move to newly implemented models of hybrid working (39 percent); and the need to enhance people manager communications (31 percent). More →

February 18, 2022

Hybrid working now just a fact of life for those people able to work flexibly

by Neil Franklin • Flexible working, News

Hybrid working has become commonplace for those employees able to work from home, a survey of firms has suggested. More than 80 percent of people said their employers had adopted hybrid working, most of them since the pandemic, according to the survey for the Chartered Institute of Management (CMI). However a majority of business are also actively encouraging employees to return to the office as part of their new working culture. More →

January 31, 2022

Business leaders have undue confidence in the idea of hybrid working

by Jayne Smith • Flexible working, News, Technology

Flexible working has overtaken salary as the top benefit to employees (59 percent), highlighting that flexibility and autonomy over the working day is now more important than financial reward for most workers. This is according to a new report from Jabra; the Jabra Hybrid Ways of Working 2021 Global Report carried out amongst 5,000 knowledge workers in five countries worldwide, including the UK. However, the report also suggests that many business leaders have a false sense of confidence in their ability to implement hybrid working.

January 26, 2022

Hybrid working is now the dominant business model for knowledge workers

by Jayne Smith • Flexible working, News, Technology, Workplace design

Future Forum, a consortium launched by Slack with founding partners Boston Consulting Group, MillerKnoll and MLT has released the latest findings from its Pulse study, which shows that hybrid working has become the dominant work model for knowledge workers around the world. The report claims that the percentage of people working in hybrid arrangements has increased to 58 percent (from 46 percent in May 2021), as the share of workers who say their teams work exclusively either from home or from the office has declined sharply. More →

January 26, 2022

Remote workers struggle to make themselves heard in hybrid meetings

by Neil Franklin • Flexible working, News, Technology

A new report claims that remote workers are growing more concerned about perceptions of an inequal and less productive meeting experience while apart from their colleagues, and many are going as far as to consider new opportunities at organisations where they believe they will be more included. The Barco ClickShare Hybrid Meeting Survey (includes promotion) claims that more than one-third (35 percent) of workers still have trouble fully engaging during hybrid meetings. More →

January 25, 2022

Hybrid working? Let’s put on a show

by Mark Eltringham • Comment, Flexible working

I’m currently rereading Art Kleiner’s masterful book The Age of Heretics which describes the history of ground-breaking thought in management in the 20th Century and the lessons we forget. It remains a relevant book for the new era of ‘hybrid working’ because the book draws a distinction between two fundamental schools of thought in management theory. One of these sees management as a numbers game in which people are inherently problematic and so must be directed what to do based on data and routines of desirable activity and behaviour. And the other sees people as well meaning, capable and adaptable with managers there to facilitate and channel their abilities and help them develop. More →

January 7, 2022

The way we talk about hybrid working can reflect a failure of imagination

by Paul Jervis-Heath • Comment, Flexible working, Workplace design

The events of the last 18 months have given us a once in a generation opportunity to reinvent work. Our generation can create a discontinuity between the assumptions of the past and the opportunities of the future. To capitalise on these opportunities though we have to dispense with the assumptions we hold about work and the places where work takes place, including many of the assumptions we hold about hybrid working. We have to re-examine the purpose of the office and what form it might conceivably take in the future before we can decide if it has any place in our plans. More →

January 4, 2022

Hybrid working will demand leaders develop new communication skills

by David Mills • Comment, Flexible working

Keeping on top of communication barriers in the business world can feel like an endless game of Whac-A-Mole, especially now in the new era of hybrid working. The usual culprits are well-known by now: patchy WiFi connections, crashing computer programmes, cloud syncing issues, important emails sneaking into spam folders – the list goes on. All can impede our ability to get the job done. More →

December 15, 2021

Majority of UK workers would consider quitting their job if hybrid working was axed

by Jayne Smith • Flexible working, News, Working lives

More than half (51 percent) of UK workers who currently have the choice to mix remote and office working would consider leaving their company if this hybrid option was removed, according to new research released by Microsoft in conjunction with YouGov (fieldwork undertaken 7th – 15th October 2021).
More →

December 6, 2021

Hybrid working success relies on three key factors

by Jayne Smith • Flexible working, News

Organisations must focus on equipping people managers, who are the stewards of sustainable performance, with the right skillsets to ensure they and their teams succeed in the hybrid working world, according to Gartner, Inc. To achieve this, Gartner recommends organisations pursue three tactics to ensure managers are prepared to lead their teams in this setting. More →