July 5, 2021
Resilience is a key determinant of employee performance, claims report
A new report from MHR International claims differences in employee performance within UK and Ireland organisations are often based on their level of workforce resilience. Gaps in performance in competitiveness, productivity and other important capabilities exist between organisations with highest and lowest levels of resilience. Despite almost all HR professionals surveyed (93 percent) agreeing that workforce resilience is a priority. More →
HR leaders trying to navigate a rapidly changing workplace environment now have a clear set of objectives to focus on: digitisation, talent, and the future of work. That is the central finding of a new report by Boston Consulting Group (
Almost every organisation now knows it must become more resilient as the economy emerges from the pandemic. As well as coping with crises and global events, organisations must excel in the face of the many less high-profile disruptions that hit an organisation – from supply chain bottlenecks to shifts in demand and sudden skills shortages. HR departments have a major role to play in this but to do so successfully requires a change of mindset, taking a step back from traditional administrative functions and reviewing the entire business as if they were an outsider. 
Major UK employers plan to reduce their office space by up to nine million square feet, equivalent to 14 Walkie Talkie buildings – the 37 floor high rise on London’s Fenchurch Street – according to 
The British Chambers of Commerce (BCC) has released new figures suggesting that over two thirds (66 percent) of businesses surveyed now offer flexible working to employees. The data, from a survey of over 900 businesses conducted in April 2021, also shows nearly three quarters of businesses expect to have at least one employee working remotely over the coming year, with the average expectation among those firms being just over half of their employees working remotely. 
The COVID-19 pandemic has accelerated the transition away from traditional workforce models, and 56 percent of companies are expecting to shift more of their roles to contingent, project or contract work as a result, according to a new report by 
As 2020 came to a close, there was a palpable sense of hope that 2021 would bring with it a fresh slate with the horrors of COVID behind us. Alas, that has not happened and it seems we have more of the same, certainly for the next few months and with that the speculation about the ‘future of the office’ will no doubt continue. 
Central to any business is the need to communicate effectively. Whether you’re relocating to new or refurbished premises, or switching providers, it is vital to ensure your communications networks are up to the job in terms of performance and reliability. Not only is this required to support conventional telecoms and OTT services, it is key to smart building and smart infrastructure applications. Connectivity should not be limited to Wi-Fi either. Businesses are increasingly pushing mobile-only strategies and landlines are fast becoming obsolete in the workplace. 
Hybrid working runs the risk of becoming a blanket term, interpreted on a very surface level, when it has the potential to offer a much greater opportunity for businesses to open up and re-examine the culture and experience of their staff, alongside where they want to take their business in the future, as well as fast-tracking mental health and wellbeing to play a central role in workplace strategy. 
August 4, 2021
No rush to get back to the office despite easing of restrictions
by Alexandra Anders • Comment, Flexible working, Working culture