January 11, 2019
Good managers shown to play a crucial role in enhancing worker performance

Employers make extensive investments in their employees; investing in hiring and retaining workers that match the firm’s needs. Now new research summarized by Kathryn Shaw, Stanford University, USA suggests that the hiring and training of good bosses may carry even more weight when it comes to workers’ performance. The study in the new IZA World of Labor Report shows a good boss can enhance the performance of their employees and can lower the quit rate. Good bosses have some universal traits: they coach and teach and offer insight into the strategy of the firm. According to Shaw economists are increasingly finding better data to measure the effects of bosses on workers’ performance, as well as the sources of these effects. A recent study of workers in a large firm that performs technology-based service (TBS) jobs found that the move from an average quality boss to one in the 90th percentile raised worker productivity by six units per hour, on a mean productivity of ten units per hour. Thus, when workers move from an average boss to a high-quality boss, productivity could rise by 50 percent. The study also showed that workers were more likely to quit when faced with bad bosses.











Over half of workers (53 percent) believe that getting the right people with the right skills will be the biggest issue faced by their workplace in the year ahead. This is according to research published by Acas today, which commissioned YouGov to find out what UK employees identified as the most important workplace issues in the year ahead. The other two top issues identified were technological change (36 percent) and productivity (36 percent). Other issues identified by participants in the poll included fit and healthy staff (18 percent) and Equality and Fairness (17 percent). Acas Chief Exec, Susan Clews, said: “Employees feel that getting workers with the right skills is a key concern in the year ahead. This could be attributed to uncertainty around our relationship with the EU at the moment or general concerns around skills shortages.


Huge numbers of employees have or have had access to mission critical company systems which should be reserved only for staff that require it, claims a new study by CyberArk. Specifically, it found that almost half (48 percent) of employees have or have had access to sensitive financial documents; 46 percent to confidential HR information; nearly a third (29 percent) have or have had direct access to company bank account and over a third (37 percent) access to research and development plans or blueprints for new products/services. Credential theft remains the most common and effective route to a successful cyber-attack.






Over a third (35 percent) of UK workers continue to work when then get home from the office, claims research from 


January 9, 2019
Digital transformation and an uncharted future for workplace design in 2019
by Cherie Johnson and Julie Yonehara • Comment, Technology, Workplace design