Search Results for: people management

August 16, 2016

How to save a sinking ship: lessons from Marissa Mayer’s experience at Yahoo ⁰

by Andrea Hak • Case studies, Features, Flexible working, Technology, Work&Place

When former Google employee Marissa Mayer joined Yahoo as its CEO in 2012, she inherited the company’s vast problems. Though it was once seen as one of the first tech behemoths, Yahoo’s inability to come up with ground breaking products like Google and others, put it in a slow, steady decline. Mayer was immediately tasked with trying to reinvigorate the stagnating company. Her focus was to find a way to identify and retain talent, while phasing out ineffective employees. However, Yahoo’s new management policies have brought about much debate and criticism from HR experts. A controversial book by journalist Nicholas Carlson titled “Marissa Mayer and the Fight to Save Yahoo!” paints a highly critical view of Mayer’s first years as CEO. In response others have defended her, arguing that she has done the best she can with the resources available, but has become a scapegoat for poor management, like so many other women in powerful positions.

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August 15, 2016

The traditional office is still very much alive, but it is changing ⁰

by Alex Gifford • Comment, Wellbeing, Workplace design

A skim through workplace features in the media and you’d be forgiven for thinking that the traditional office is no longer with us. According to the narrative, we’re all now 20-somethings, working in open-plan warehouses, with table football, bean bags and comfy sofas to lounge on, while drinking our custom-made soya lattes. When in actual fact, while more relaxed, fun and funky offices tend to make the headlines, the majority of people still work in a relatively traditional way, with their PC or laptop, a desk and an ergonomic task chair. What’s more, with an ageing workforce, we certainly aren’t all 20-somethings, with DWP (Department of Work and Pensions) figures revealing that the employment rate for people aged 50 to 64 has risen by 14 per cent in the last 30 years, and doubled for over 65s. So designing with just the youngsters in mind simply doesn’t add up. Recent research by the Senator Group, backs up this view.

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August 10, 2016

Poor tech and long meetings remain key sources of workplace misery ⁰

by Neil Franklin • News, Technology, Wellbeing

Badly run and overrunning meetings remain amongst the main sources of workplace conflict and unhappiness, according to a study of 1,000 US employees from workplace software provider Eventboard. The main sources of this conflict appears to be the number of meetings that overrun and poor technology, claims the report. More than half (56 percent) of frontline employees spend 1-2 hours in meetings daily and three-quarters (75 percent) of senior and mid-management level employees spend 3-4 hours in meetings daily. The report also highlights the inadequate provision of workplace technology even though the tools people use are seen as essential for their happiness and productivity. More than half of respondents claim they have to supplement the technology they are given by their employer with their own devices, even though technology can be twice as important as other perks in terms of making people happy and productive.

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August 6, 2016

Connectivity creep + Appeal of open plan + Tech and real estate ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Property, Technology, Workplace

In this week’s Newsletter; Antony Slumbers looks at the impact of technology on corporate real estate; and Mark Eltringham describes a precursor of the scientific management theories of Frederick Taylor that continues to influence open plan design. We report on the impact Smart Cities can have on energy management; why people are opting for a ‘digital detox’; and how workers are turning their backs on the traditional 9-5 day. A new report says CRE must deliver greater value in a dynamic business environment; one in five workers miss sleep over work worries; and despite hitting an all time high, Brexit uncertainty still permeates the UK’s commercial property market. We also list the seven workplace stories you should read this week. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

August 2, 2016

What Anaïs Nin can teach us about the way we design and use workplaces

by Mark Eltringham • Comment, Facilities management, Workplace design

Although the author and feminist icon Anaïs Nin was born and raised in France by Cuban parents, she is most commonly seen as an American literary figure. Like many of the mid 20th Century’s most pioneering writers and thinkers on social and gender issues, her fame appears to have slowly eroded, perhaps because much of what she wrote about at the time was for the time. She documented much of her life in diaries and letters and so we know a great deal about her as a person, including how much she loved New York while remaining open minded about its deficiencies. In a 1934 letter to her then lover Henry Miller, she laid out her thoughts on the city, and especially its physicality. One of the most eternally resonant aspects of her description is the idea that it is what a person brings to a place that makes it come alive. Culture eats design for breakfast. The stage setting is meaningless without the play and the players.

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July 27, 2016

Seven ways managers and employers can build trust in the workplace ⁰

by Matias Rodsevich • Comment, Knowledge, News, Wellbeing, Workplace

How many people in the workplace genuinely trust their managers and employers? It’s a question that we should ask because the answer unfortunately is not as many as you might think. It’s almost certainly well below what an organisation supposes or expects. For example, a recent study by strategic communications firm Edelman found that one in three employees don’t trust their employer. Another related study by consultants EY found that the number might well be even lower, with only 46 percent having trust in their organisation, and 49 percent in their line manager and team mates. This situation has been allowed to develop in spite of the fact that trust is one of the most important things we all need in the workplace. Without it we won’t have the environment we need for an effective feedback culture to grow and for people to feel engaged with what they do and for whom they work. So how can you help close the trust gap between employees and managers?

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July 20, 2016

We need to keep a more open mind about open plan office design

by Maciej Markowski • Comment, Facilities management, Workplace design

Most people will be aware that there has been an historic and enduring debate about whether open plan offices are a good or a bad thing. Past articles whether in the Guardian, Dezeen or across the pond in the Washington Post would typically suggest that they diminish productivity and foster a number of other workplace ills. However introducing open plan design principles into your office is almost certainly a good idea. You really just need to make sure that you provide your employees with a choice of settings that allows them to work somewhere that suits the task in hand whether it’s space for concentration or privacy for confidential conversations in order to make it work. It’s a complex and contentious issue so it’s worth asking where open plan works and where it really doesn’t. If you ask many employees working in open plan offices what is bothering them, they’ll probably tell you two things: that they cannot focus and they have no privacy.

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July 18, 2016

The ethics of everyday working life come under the spotlight ⁰

by Neil Franklin • News, Wellbeing, Workplace

The ethics of everyday working life are the subject of two new surveys. A study from job site CV-Library, claims that over half of UK workers believe their workplaces have become ‘more strict’ in recent years over issues such as health and safety and personal behaviour, attitudes and appearance. There are some exception to this, according to the survey, as employers become more tolerant of behaviour such as the wearing of tattoos, relaxed dress codes and making personal calls. The second survey from online expenses management provider webexpenses claims that, contrary to popular belief, people working in sales and marketing are the least likely to lie at work while the most dishonest professions are human resources and IT. Four out of five people working in either HR or IT admit they have committed at least one deceitful deed at work, against while only 60 percent of those working in sales, media and marketing jobs admit to fibbing (unless they’re lying about that, obviously).

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July 8, 2016

Overwhelming majority of employees putting in unpaid extra hours ⁰

by Neil Franklin • News, Wellbeing, Workplace

The overwhelming majority of UK employees (81 percent) are working beyond their contracted hours, claims a report from recruitment firm Morgan McKinley. Overall, 81 percent of people put in the extra hours with senior staff most likely to work more than 10 hours over their contracted hours (42 percent) each week compared to 21 percent of those who had just started working. The Morgan McKinley Working Hours survey of 2,600 professionals in sectors such as banking and finance, claims that 75 percent of employees felt obliged to work beyond their contracted hours, yet just 13 percent of respondents to the survey say they are paid for working extra hours. The study claims that only 32 percent of professionals believe that they are productive during the extra hours that they work. A third (34 percent) don’t take a lunch break of any kind, with Millennials (21 percent) being the largest group to have a working day without their lunch break.

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July 5, 2016

LBGT inclusion in the workplace relies on FM and HR best practice ⁰

by Peter Holmes • Comment, Facilities management, Wellbeing, Workplace, Workplace design

Much has been written about the business case for diversity and inclusion with one overarching theme; people perform better when they can be themselves. This is especially true for lesbian, gay, bisexual and trans employees. Have you ever hesitated before talking about your partner to a colleague at work? Anticipated how they will react when they find out the person’s gender? Have you ever thought twice about going to the toilet in the office? Spent more time worrying about which facilities you’ll use than the looming deadline you have coming up? These are just a few examples of the thoughts that can consume the mental power of an LGBT person when you create a working environment which isn’t inclusive. According to last year’s Open For Business report, LGBT diversity and inclusion in the workplace impacts two key areas of productivity – business and individual performance, which rely on a focus on sound management and an inclusive workplace design.

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June 28, 2016

Countries aware of but not harnessing full potential of older workers ⁰

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

The idea of a fixed retirement age looks increasingly distant in countries around the world and perhaps none more so than the US. According to a study from the Pew Research Center, based on data from the federal Bureau of Labor Statistics, more US over 65s are working than at any time covered in the analysis, and they are working longer hours. As of May, nearly a fifth (18.8 percent) of over 65s worked full or part time, up from 12.8 percent in 2000. Intriguingly, the study also shows that this represents a significant greying of the workplace as in the overall population, 59.9 percent of Americans are currently in jobs, down from 64.4 percent in 2000. The same pattern is evident even in workers significantly older than 65. Even the over 75s are working at higher rates than they did before the 2008 recession, the only age groups about which that can be said, according to Pew, emphasising the fact that the workplace is getting older rather than younger as is commonly assumed.

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June 24, 2016

Property and workplace experts have their say on the Brexit outcome ⁰

by Mark Eltringham • Architecture, Comment, Facilities management, Property, Workplace, Workplace design

Well, the results are in and the UK’s electorate has voted by a narrow margin for the country to leave the EU. There are likely to be other developments but whatever you make of the UK’s decision to vote to leave the EU – and I think it’s fair to say most independent people think it’s inexplicable – there’s no doubt that it will have a profound impact on the UK’s economy, relationship with the world, culture, working conditions and markets. What it will mean in practice won’t be apparent for months or years, of course, but that hasn’t stopped experts who work in the property, workplace, design, legal, HR and architecture sectors having their say on its potential implications. We’ll look at these specific issues in more detail going forward but for now, here’s a round-up of those we have so far, which we’ll keep updated throughout the day as the dust settles on what will prove to be a momentous decision for the UK, Europe and rest of the world.