November 28, 2019

Six cost-reducing benefits of switching to a cloud phone system

This article comes courtesy of PBX Hosting, a leading UK-based VoIP telecommunications provider. They deliver hosted PBX solutions and VoIP phone systems to businesses of all sizes and specialisms. Switching to a cloud phone system is one of the lesser-known cost savings a business can make, but it’s also one of the most effective. More and more businesses are switching to cloud communications, with a cost reduction of between 50 and 70 percent. (more…)

November 27, 2019

Designers may be ignoring leadership style in quest for productive workplaces

by Jayne Smith • Comment, Workplace design

Leadership styles are not considered in the design process for productive workplaces despite the majority of organisations agreeing they have a major impact on productivity. These are the latest findings in report authored by Leeson Medhurst, Director of 36 Workplace, The United Workplace (TUW) and WORKTECH Academy. Productivity – linking Workplace Design to Leadership (registration) is the next chapter in a research conversation presented and discussed at WORKTECH London this week. The new report builds on “The Puzzle of Productivity: What enhances workplace performance?” that pointed to leadership as the major factor influencing workplace productivity. (more…)

November 25, 2019

Working carers occupy a blind spot and are suffering because of it

by Vivek Patni • Comment, Wellbeing, Workplace

The working world has changed almost beyond recognition over the past half century. Historically, employers had to fulfill two criteria to attract the best talent: be large or have a well-known brand and pay well. Of course, priorities have shifted. Growing demand from staff for a healthier work/life balance including for the country’s working carers has resulted in flatter hierarchies and a more relaxed atmosphere, even in the largest firms. (more…)

November 25, 2019

Commuting and outdated tech are biggest work gripes

by Neil Franklin • News

Commuting, difficult colleagues and archaic tech are among the UK’s biggest office gripes, according to new research from Village Hotel Club. The study, which explores what makes UK workers tick and what ticks them off, also uncovered what benefits workers want to see most, with flexible working topping the list. (more…)

November 22, 2019

Contribution of “digital workers” to grow by 50 percent over next two years

by Neil Franklin • AI, News, Technology

A new survey from research firm IDC claims to reveal the true extent of software robots supporting humans in the workplace. The IDC whitepaper, Content Intelligence for the Future of Work (registration), sponsored by ABBYY, indicates that the contribution of software robots, or what the report calls digital workers, to the global workforce will increase by over 50 percent in the next two years. These results, from a survey of 500 senior decision-makers in large enterprises, illustrate a fundamental shift to a future of work dependent on human-machine collaboration. (more…)

November 22, 2019

Office design can be a vehicle for equality and change

by Jeni Durksen • Comment, Workplace design

The way companies design physical environments is a direct reflection of their values and beliefs. Inequality is hardwired into the “standard” office layout, with perimeter offices and fixed desks offering limited settings for unstructured collaboration and recreation, further perpetuating the issue. Modern office design often favours extroversion and emphasises a hierarchy with values that benefit only a small portion of the overall workforce, contributing to organisation-wide imbalance. So how do we create more inclusive workplaces that can be leveraged as vehicles for change? (more…)

November 22, 2019

Over a third of workers already consider themselves entrepreneurs

by Neil Franklin • Business, News

Forty percent of workers already consider themselves entrepreneurs according to The Myers-Briggs Company research report, Type and entrepreneurship, which investigates the relationship between personality and entrepreneurship in the workplace. The research suggests that entrepreneurial businesses perform better financially, and thus, creating a work environment where employees of all personality types can embrace their entrepreneurial qualities is beneficial to businesses. (more…)

November 21, 2019

Merging workplace cultures and breaking habits

by Andrew Mawson • Comment, Facilities management, Workplace design

Human beings are hardwired to be creatures of habit. From birth, we learn behaviours and develop routines that are reinforced over time through repetition. Researchers at MIT claim the neurons in our brains are responsible for this process. When someone begins a new activity a certain part of the brain kicks into gear, helping them to learn the exercise quickly. But once the action is repeated successfully, the scientists found, those same neurons only really come to life at the beginning and end of the activity. This is the reason that mundane tasks, like getting dressed or driving a car often feel like they’re performed on ‘autopilot’ and why breaking bad habits is so difficult, including those we develop in the workplace. (more…)

November 20, 2019

Workplaces still do not support collaborative work as well as they should

by Neil Franklin • News, Workplace design

A near universal 91 percent of UK workers believe collaborative work with colleagues is essential for their productivity and creativity, yet nearly three-quarters of them work in traditional, enclosed spaces non-conducive to active participation and spontaneity according to new research from Steelcase. The report claims that team-based work is fundamental to modern businesses with 55 percent of the UK spending their time working with others but workspaces are actually unable to support collaborative work. (more…)

November 18, 2019

Bad meetings lead to problems away from the meeting itself

by Neil Franklin • News, Working culture

A new report from Dr Steven Rogelberg of the University of North Carolina at Charlotte and the author of The Surprising Science of Meetings, examines how meetings are conducted and the effect of both good and bad meetings on participants, and to expand on ideas from the academic’s previous research, including meeting leadership, inclusivity, and something called meeting recovery syndrome. (more…)

November 15, 2019

Migration of flexible offices to contribute £12 billion to local economies

by Neil Franklin • News, Property

The increasing migration of flexible offices to the outskirts of major UK cities is creating a ‘flex economy’ that could contribute more than £12 billion to local economies in the next decade. That’s according to the first comprehensive socio-economic study of second-city and suburban workspaces. The analysis, conducted by economists on behalf of Regus, claims that as Brexit uncertainty continues to impact the economic landscape, individual flexible workspaces in suburban areas could be a welcome lifeline for local economies.

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November 15, 2019

UK industries leading global charge for AI investment, study claims

by Neil Franklin • AI, News

A new study claims that the UK is at the forefront of a global drive for Artificial Intelligence investment, with a near universal 99 percent of UK respondents planning to invest in AI, versus 80 percent in North America, and 83 percent in mainland Europe. The report from IFS (registration) sets out to explore the perception and adoption of AI within core industries worldwide. It polled the views of 600 decision makers working with technology and suggests that AI will predominantly be used to make existing workers more productive (60 percent) and add value to products and services (48 percent).