Search Results for: environments

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

July 6, 2015

Humans will remain at the heart of the emerging digital workplace

by Maciej Markowski • Comment, Flexible working, Technology, Workplace design

The speed of technological development over the last 30 years has been pretty mind blowing. Of course, some technologies came and went, for instance you would struggle finding fax machines in your office nowadays or people using Pagers to contact one another. It’s no wonder that in the early nineties futurologists predicted the death of the office. Technology was shaping the way we worked and was leading us away from office buildings towards a digital workplace. Yet videoconferencing hasn’t destroyed the need for business travel. Team meetings haven’t been abandoned because of messaging services like Yammer, Slack, Lync and Webex. We still do a lot of business face to face over coffee in a meeting room. Although technological advances have greatly improved the way we connect and do business, companies still appear to value human interaction.

July 2, 2015

Over half of workers feel required to work on holiday, and it’s becoming the norm

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

Mobile technology is acknowledged as a boon to flexible working, but can very easily spill into an unhealthy work/life balance. This is most in evidence around summer holiday time, as illustrated by the latest poll on the subject by the Institute of Leadership & Management (ILM). It surveyed more than 1,000 UK workers and managers to find that more than half of workers (61%) feel obligated to work while on leave. The ILM suggests this is the negative side effect of modern technology, as people are contactable anytime and anywhere. 64 percent read and send emails during their time off, 28 percent take business phone calls and 8 percent go into the office. Meanwhile, only 28 percent of those surveyed reported that they had had arguments with friends and family about their working on holiday, down from 37 percent two years ago, which seems to indicate that it is fast becoming the norm to be constantly switched on.

June 25, 2015

Employers lagging behind the workplace revolution say CIPD and BIFM

by Sara Bean • Facilities management, News, Workplace, Workplace design

There is strong and mounting evidence on how organisational culture and the workplace environment influence the quality of our work and working lives. This is according to a major new joint report by the CIPD and BIFM, In Search of Better Workplaces, which forms part of a wider initiative, The Workplace Conversation, an ongoing collaboration between the FM and HR bodies, which explores the evolution of the working environment and what the future of the workplace looks like. The report says that to make the purpose of workplaces clear a completely different approach is required, individual to an organisation, and which reflects what it is trying to achieve and how it wants to achieve it. It adds that good workplace design should be available for everyone and not the sole preserve of cash-rich private sector organisations. There is a range of starting points and organisations should take steps that are the right size for them.

June 23, 2015

Design must support knowledge circulation in the next generation workplace

by Lee Parsons • Comment, Knowledge, Workplace design

Businesses thrive because of their workforces, and the ideas, work and creations they bring to an organisation. But despite the fact that sharing knowledge and thoughts is vitally important, most designers focus on providing individual space for workers, while little thought is given to creating spaces that support knowledge circulation. Separate offices for one or two people, cubicles and individual desks are just some of the factors included in what is perceived to be an average building, but very often is the reason why there is a lack of knowledge sharing and co-creation. New methodologies are emerging on how to get the most out of employees, by providing an environment that encourages them to work together. These new strategies, such as swarm intelligence, place focus on the entire workforce rather than the individual, encouraging them to work together and share their knowledge and ideas.

June 19, 2015

Well designed offices should create spaces suitable for everybody

by Dan Callegari • Comment, Flexible working, Workplace, Workplace design

The basis of the commonly held belief that offices are designed for extroverts seems to be that, because the primary goal of offices is to bring people together to work and because the de facto office design standard is open plan, then this makes them an ideal home for extroverts. They are parties to which everybody is invited, but at which the wallflowers are told to dance. There is something in this but it doesn’t tell the whole story. This is just as well because personalities are not so straightforwardly easy to categorise and the needs of everybody to collaborate or work alone – however extroverted they might be – vary throughout the day. The office remains endlessly complex and sophisticated and any simplistic notions about it and the things it does should be challenged with a cold, hard look at the facts and what is happening in the real world.

June 15, 2015

The London Festival of Architecture explores the workplace of the future

by Mark Eltringham • Architecture, Events, News, Workplace design

The ongoing London Festival of Architecture (LFA) which is running for the entire month of June, continues what the organisers say are the ‘big workplace conversations’ with a week of focussed discussions, debates and contributions from a number of prominent designers, architects and industry commentators on the theme of the workplace of the future. Running in tandem with London Technology Week (15-21 June), week three of the festival will focus on what the organisers claim are several ‘game-changing’ workplaces as well as the smart technologies and architecture already being created by industry leaders shaping where we work, how we work and what the next generation office and employee will need. Exclusive access will also be given into the practices realising the new models of the workplace through the RIBA Open Studios programme.

June 10, 2015

Facilities management shown to play role in productivity and wellbeing

by Sara Bean • Facilities management, News, Wellbeing, Workplace

The role of facilities management in increasing productivity and wellbeing is highlighted in a new survey by Sodexo and RICS of their facilities management professional members and contacts to mark World FM Day. Over half of those questioned (61%) said that improvements to workplace environments and services have a positive effect on employees and that employee wellbeing would have a high impact on their organisation over the next two years. The report claims that FM is helping to enhance areas such as social interactions among colleagues (30%), ease of efficiency in day to day tasks (22%) and employees’ health and wellbeing (22%). It builds on the recent Sodexo – Harris Interactive survey, “How Leaders Value Quality of Life,” which revealed 66 percent of managers are convinced that improving quality of life is a strategic priority for their institutions.

June 9, 2015

Inquiry launched to explore the links between design and behaviour

by Mark Eltringham • Facilities management, News, Workplace, Workplace design

A parliamentary inquiry into the effects of design on behaviour has been launched by the Design Commission. The eight month process was announced at an event in Parliament yesterday by architect Richard Rogers and will begin with a call for submissions which will end on 3 July. The inquiry will be led by Bartlett dean Alan Penn and Janet Whitaker, vice-chair of the All-Party Parliamentary Design and Innovation Group (APDIG) and who helped to establish the House of Lords on committee on the built environment. The inquiry aims to explore how the design of the built environment can have a positive impact on behaviour, and present a number of case studies of best practice as well as report back to Parliament with recommendations “designed to stimulate new thinking in planning policy across central and local government”.

June 8, 2015

FIRA announces winners of competition to design the workplace of the future

by Mark Eltringham • Furniture, News, Products, Technology, Workplace design

The judges of a design competition which challenged undergraduates to share their ideas for a workplace of the future have announced the three winners. The ‘FUTURE@WORK’ competition was run by the Furniture Industry Research Association (FIRA) and sponsored by contract furniture firm Morgan. Winners of first, second and third prize were chosen from four shortlisted entries. The designs were subject to a public vote which took place at Morgan’s showroom throughout Clerkenwell Design Week and on FIRA’s website. The winner of the first prize and the public vote is Familiar Systems, a piece of technology which aims to replace the computer screen. The device was designed by Jack Darby and Andy Lyell, is based on drone technology and incorporates a projector and a pivoted support known as a gimble which allows the user to work in a variety of locations and configurations.

June 3, 2015

Help us to investigate the psychological components of workplace noise

by Nigel Oseland • Comment, Wellbeing, Workplace, Workplace design

I recently reviewed over one hundred papers on the impact of noise on workplace satisfaction and found that on average sound level only accounts for 25 percent of effects. By contrast, more than half of the effect is due to psychological factors such as context and attitude, perceived control and predictability and personality type. Noise is a psychophysical phenomenon and as long as we continue to focus on physical metrics and disregard the psychological component, we will never resolve the biggest and often ignored problem of noise in the workplace. The review (available to download for free here) was the first step in revisiting how we tackle the issue. The second step is an on-line survey to explore the relationship between personality and noise distraction. I’d like to invite you to contribute to this research and participate in this survey by clicking here.

June 2, 2015

The bonds that link work with place are loosening day by day

by Paull Robathan • Comment, Flexible working, Technology, Work&Place

Over the decades designing productive spaces for work has focused on redefining the corporate office and its surroundings. While there are examples of quality design in buildings around the world, there is a growing movement that challenges the presumption that work should always be done “at work”. If we aim to allow people to be at their best, develop and nurture creativity and maximise quality output then we must ensure the place where the work is done is outstanding. Sarah Kathleen Peck of ‘It starts with’ summed it up when she wrote “There are people, places and things that make me feel like I’m building my energy stores, that rejuvenate me, and help me to do my best work. Likewise, there are also people and places that zap my energy; that leave me exhausted; that make me feel as though I’ve waste my time and my energy – and my day – without getting anything useful done.”