February 21, 2019
SMEs intend to increase their headcount by over a fifth this year

Although official figures from the ONS show a decline in consumer spending throughout much of 2018, optimism amongst small businesses remains high, with UK SMEs hoping to grow their headcount by an average of 21 percent over the next 12 months. The new research from Opus Energy claims that half (51 percent) intend to grow their business in terms of people, with some even predicting they’ll increase their workforce by 50 percent. IT (39 percent), health (33 percent) and financial services (28 percent) were the sectors expecting the most growth. Even in the worst affected sectors, growth was still predicted. Half (50 percent) of retailers still expected to grow in 2019, at an average of 19 percent. 65 percent of food and beverage producers predicted an average headcount increase of 18 percent and 69 percent of manufacturers expected to grow at an average of 14 percent; despite facing the uncertainty of Brexit and the “death of the high street”.













A lack of senior stakeholder support is the greatest inhibitor of change, new research suggests as despite considerable enthusiasm to innovate, organisations are being thwarted by tight resources and strong internal resistance. The data commissioned by KCOM found that organisations are also limiting themselves by turning away the specialist skills and experience that could help them advance, through overly predictive procurement processes. They are however, eager to be more competitive, which is why organisations are making big investments in innovation projects. Almost half (43 percent) consider driving digital transformation to improve competitive advantage to be their top priority in the next year. A further 32 percent are allocating at least 20 percent of their IT budget to new projects. Both public and private sector organisations are also taking an increasingly people-centric approach to digital transformation. In the next year, 80 percent said they would incentivise staff retention through training, accreditation and career development to deliver on their innovation strategy. This is compared to 71 percent who said they would do so by investing in new technologies.










