December 1, 2016
Study highlights the main causes of workplace disruption and irritation 0
New research released by Samsung Electronics claims that UK small business workers are losing 5.5 hours a week because of workplace disruptions and irritations. Unsurprisingly, technology issues caused the most lost time, at an average of 27 minutes a day (or just over two hours per week). Crashing computers (92 percent) and slow internet (92 percent) were the two biggest technology factors annoying small business workers, closely followed by no access to emails (85 percent). Distractions caused by co-workers caused 22 minutes a day of downtime (just under two hours per week). Moaning (which annoys 84 percent of small business workers), eating loudly or messily (83 percent) and interruptions while talking (80 percent) were the biggest irritations. General office issues contributed 19 minutes a day (1.5 hours a week) in lost time. Being too hot or too cold (82 percent), uncomfortable seating (81 percent) and a messy workplace (80 percent) were the top frustrations.


























November 25, 2016
Workplace professionals should look to the consumer sector for boosting engagement 0
by Jeff Flanagan • Comment, Facilities management, Workplace, Workplace design
More and more businesses are recognising the power of the workplace experience to drive employee performance and engagement. Global brand Airbnb, for example, has now renamed its head of human resources as “chief employee experience officer.” This is good news for workplace design and management professionals. We are well placed to capitalise on this shift in business opinion, but if we want to make a tangible impact, we need to bring practical solutions to the table. First and foremost, these need to be backed up by research. There have been few studies specifically into what makes a healthy and productive work environment. However, there are a number of research projects that examine how a human being’s surroundings impact their mood and behaviour, and in particular how consumer environments shape customers’ perception of and engagement with a brand. As workplace professionals, we can learn a great deal from this consumer research and this is why workplace design and management teams should look towards consumer-facing industries for inspiration.
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