Search Results for: office design

March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

March 13, 2019

Noisy workplaces regularly distract and stress out staff

by Sara Bean • Facilities management, News, Wellbeing, Workplace design

Over half (52 percent) of workers are interrupted by noise distractions more than five times in a working day, with 17 percent stating that they are interrupted by noise more than 10 times. This is according to the Noise and Wellbeing at Work 2019 survey conducted by The Remark Group, and supported by environmental psychologist and workplace strategist Dr Nigel Oseland, an honorary senior lecturer at UCL’s Institute for Environmental Design and Engineering. In the survey of 1,000 UK-based office workers, 65 percent reported that noise in the workplace impacted on their ability to complete work in an accurate and timely manner. More →

March 4, 2019

One Dorset Street becomes first Fitwel certified building in Hampshire

by Neil Franklin • Company news, Wellbeing, Workplace design

One Dorset Street in Southampton has become the first building in Hampshire to achieve Fitwel certification, the system for designing and operating buildings that claims to actively improve occupant health, and also commands the highest commercial rent in Southampton (£24.50psf). The investment in One Dorset Street aims to support occupiers who understand that employee wellbeing is critical to their commercial success.

March 1, 2019

National Employee Appreciation Day? What a joke!

by Helen Jamieson • Comment, Flexible working, Wellbeing

Today is (apparently) a hot new date for all employers’ calendars as we ‘celebrate’ National Employee Appreciation Day. This US import seems to be finding feet in UK workplaces as employers plan to hand out freebies, gifts and perks to their hard-working staff. We all like to receive a thank-you, and likely won’t turn down free cakes, boxes of chocolates, or an early-finish. However, ‘moments’ like these do nothing to improve employment conditions. They are often nothing more than hollow gestures, designed to show the outside world how great an employer is rather than demonstrate true appreciation.

February 27, 2019

The Hitchhiker’s Guide to the Workplace ⁰

by Mark Eltringham • Comment, Facilities management, Technology, Workplace, Workplace design

We know, and have for a long time, that the workplace is in a state of near constant flux and so we often fall into the trap of assuming that there is some sort of evolution towards an idealised version of it. That is why we see so many people routinely willing to suspend their critical facilities to make extravagant and even absurd predictions about the office of the future or even the death of the office. This is perniciously faulty thinking. However we can frame a number of workplace related ideas in terms of evolutionary theory, so long as we accept one of the central precepts about evolution. Namely that there is no end game, just types progressing and sometimes dying out along the distinct branches of a complex ecosystem. As a nerdy sort of guy of a certain age, I’ve tended to frame my thoughts on all of this with reference to an idea from The Hitchhiker’s Guide to the Galaxy by the great Douglas Adams.

February 26, 2019

The new issue of Work&Place, the most influential workplace journal in the world, is now available for free download

by Jim Ware • Premium Content

We have published the latest Work&Place issue for Spring 2019. As always, it offers a diverse compilation of timely and provocative perspectives focused on the intersections between and among work, the workplace, technology, culture, and business strategy. You might start with Rob Harris’s call for shooting the messengers in his (highly responsible) rant on the dearth of meaningful research about the business value of open offices and the all-too-frequent unfounded claims about how wonderful open plan is.

February 25, 2019

A four day week, people-watching at work, the art of AI and some other stuff

by Mark Eltringham • AI, Facilities management, Features, Technology, Wellbeing, Workplace design

While the recent Finnish pilot of universal basic income had mixed results, a trial of the other most talked about solution to our problem with work – the four day week – has been reported as far more promising. A New Zealand financial services firm called Perpetual Guardian switched its 240 staff from a five-day to a four-day week last November and maintained their pay. The results (registration) included a 20 percent rise in productivity and improved staff wellbeing and engagement.

February 22, 2019

When assessing workplace strategy: we should always test rather than guess

by Franklin Becker • Facilities management, Features, Workplace design

Would an investor plow millions of dollars into a stock and never bother to track how the investment does? Of course not. Nor would they confuse the expected return on investment (ROI) with the actual results. We don’t guess about financial investments. We don’t base investment decisions on what some stranger does or how they say they’ve done. So why then, do many of the largest companies in the world invest millions of dollars in buildings or renovating their workplaces and never even bother to measure results. Why are they so willing to copy the unproven workplace strategy of others? Why are they satisfied with projected results, rather than measuring how their investments actually perform? More →

February 17, 2019

Landlords must respond in new ways to the changing world of work

by Ben Gillam • Comment, Technology, Workplace design

Hammocks, remote working, hot-desking. Contrary to common belief, these aren’t the only conversations landlords are having with designers on how to approach their workspaces for today’s tenants. Rising property values, the growth of flexible offices and political uncertainty have forced landlords to change the way they market their properties to respond to the demands of occupiers. And with no sign of London’s commercial office marketplace calming in the near future, the need for landlords to remain flexible and create channels of communication with their tenants, remains strong. More →

February 15, 2019

Amazon drops plans for HQ, judging others in the open plan, why people would rather electrocute themselves than sit and think and some other stuff

by Mark Eltringham • Features

Why is it so hard to design a decent office space? demands this article in Quartz. It’s a fair enough question but probably the wrong one. It’s perfectly possible to design a decent (or adequate) office with a pen, paper and bag of presuppositions and many people have done exactly that. The real question is why it is so hard to design a good or excellent office.

February 12, 2019

Lack of cohesion in many organisations on adoption of digital workplace

by Sara Bean • AI, Facilities management, Flexible working, News, Technology

The majority of organisations (58 percent) do not have a have a clearly defined strategy in place when it comes to adopting and integrating digital workspace technology which suggests that implementing and making use of such technology is still being carried out in something of a haphazard manner. The findings of the research are summarised in SoftwareONE’s Building a Lean, Mean, Digital Machine report, which also claims that, despite the fact that almost all organisations (99 percent) employ some form of digital workspace technology, respondents have encountered a host of challenges when it comes to using them. These include higher security risks (cited by 47 percent) and a lack of employee knowledge in how best to use the solutions (45 percent). More →

February 11, 2019

The wider debate about workplaces gives facilities managers a chance to crack the code

by Mark Eltringham • Comment, Facilities management

The most vocal debate that has followed the BIFM’s change of identity to the Institute of Workplace and Facilities Management remains that focused on the issue of taxonomy. We are being asked to consider, as part of a sometimes bad mannered debate, whether facilities management is part of the workplace ecosystem or vice versa and which profession – typically designated as IT, HR and FM – is best placed to become the apex beast in this particular jungle. More →