Search Results for: relationships

October 7, 2015

Why Jeremy Hunt is wrong about the need to work long hours ⁰

by Mark Eltringham • Comment, Flexible working, Wellbeing, Workplace

This week the UK’s Health Secretary found himself at the centre of a storm because of some comments he’d made suggesting that eroding one of the UK’s welfare platforms would encourage people to work as hard as the ‘Chinese and Americans’. Most of the backlash against these comments was political, so make your own mind up on that score, but they don’t stack up from a practical point of view either. The British already work some of the longest hours in Europe so encouraging people to work more will do little or nothing to resolve the productivity puzzle, as a 2014 report from the Bank of England confirms. Of course, we should all have worked out by now that long hours and productivity are not the same thing. It’s been a longstanding issue in the UK where people manage to combine some of the longest working hours in Europe with levels of productivity that fall habitually behind those of our partners on the mainland.

October 7, 2015

Millennial workers value variety over job security and tenure ⁰

by Sara Bean • Flexible working, News, Workplace

Employers may continuously be looking at ways to engage staff to ensure they still loyal to the organisation, but according to new research it seems they needn’t bother. Over one third (37 percent) of US workers — regardless of their satisfaction level — are seriously considering leaving their organizations, up from 33 percent of the workforce who were considering leaving in 2011. According to Mercer’s latest Inside Employees’ Mind research, which surveyed 3,000 people representing a complete cross-section of the US workforce, nearly one out of two employees who said they are very satisfied with their organizations and their jobs (45 percent and 42 percent, respectively) are still looking to leave. And perhaps unsurprisingly, it’s the Millennial workers who seem to value accelerated career paths and diversity (in the workplace and the work itself) over job security and tenure.

October 2, 2015

For once and for all, please stop with this ‘death of the office’ stuff ⁰

by Mark Eltringham • Comment, Furniture, Property, Technology, Workplace design

I was involved in a meeting with an office fit-out company this week which involved a discussion of how their clients can develop misconceptions about the extent to which their contemporaries are introducing new office design and management models based on agile working, shared space, mobile technology and all that other good stuff. This presents a particular challenge for firms in the sector because their day to day experiences of what clients talk about and ask from them can be pretty removed from the things talked about in the media. If you were to judge the state of the office solely on the basis of what you read and hear and see at shows, it would be easy to conclude that the office is indeed dying and dragging down with it the markets for office furniture, commercial property and traditional technology. The problem is that the facts don’t support that notion at all.

September 30, 2015

Case studies illustrate key role of HR in transformational change ⁰

by Sara Bean • Facilities management, News, Workplace, Workplace design

A growing understanding of the importance of breaking down silos between workplace disciplines has resulted in initiatives such as the launch of the Workplace Conversation. Now a new report from the CIPD and the University of Bath, features four change management case studies that demonstrate what can be achieved when HR becoming an integral part of the team responsible for designing and implementing all the processes required during periods of transformational change. The report, Landing transformational change: Closing the gap between theory and practice features BBC Worldwide, HMRC, News UK and Zurich UK Life and reveal that in all these cases, the HR function was most successful when it facilitated action, enabling managers to inject their own customisation to suit the needs of their divisions, rather than adopting a more centralised approach to implementing change.

September 2, 2015

We need to do more than pay lip service to workplace wellbeing ⁰

by Ann Clarke • Case studies, Comment, Wellbeing, Workplace design

Too many companies continue to talk about employees as their ‘greatest asset’ yet their fine words are not always not borne out in their behaviour, be that through working culture, remuneration or environment. With more and more investors using employee wellness and engagement as a barometer for the health, stability and culture of the business – the concept of workplace wellbeing is finally garnering the attention it deserves. Our workplace behaviours, cultures and environments are not keeping us fit, well, productive, happy or profitable. Finally businesses are accepting their moral responsibility to take better care of their people. So what affects employee productivity, creativity and happiness and how can changes to the workplace promote the best financial and moral outcomes for businesses and employees alike?

August 28, 2015

The reason offices will always be needed is tied up with human nature

by Nigel Sikora • Comment, Flexible working, Technology, Workplace design

People have a tendency to confuse what is possible with what will happen. This appears to be a particular issue when we consider the effects of new technology. Hence the enduring talk of the death of the office, which technology makes possible but which people make impossible. One of the key areas of research that describes this tension is the work of Tom Allen at MIT. Allen made his name in 1984 with the publication of a book called Managing the Flow of Technology which first popularised the Allen Curve, a graph of his research findings which shows a powerful negative correlation between physical distance and the frequency of communication between colleagues. So precisely can this be defined, that Allen found that 50 metres marks a cut-off point for the regular exchange of certain types of technical information.

August 25, 2015

The long hours culture may be making us unwell and less productive ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace

We should have worked out by now that long hours and productivity are not the same thing. It’s been a long-standing issue in the UK where people manage to combine some of the longest working hours in Europe with levels of productivity that fall habitually some way behind those of our partners on the mainland. Over the past couple of weeks a couple of reports have been published which not only make the point that the long hours culture and an obsession with work may actually be reducing our productivity and even harming us physically, emotionally and psychologically. The range of ailments associated with the dysfunctional ways we work include stress, stroke, deep vein thrombosis, relationship breakdown, a range of infections and feelings of isolation. The question they posit is whether it’s all worth it, especially if we’re not getting as much done as we’d like to think.

August 5, 2015

Proofs of the link between workplace design and productivity? Here are three

by Charles Marks • Case studies, Facilities management, News, Wellbeing, Workplace design

Three new studies have joined the already extensive body of work linking workplace design and productivity. The most extensive is the research carried out by communications consultancy Lansons which looks at every aspect of the British workplace to uncover the experiences and most commonly held perceptions of around 4,500 workers nationwide. The study is broken down into a number of sections which examine topics such as workplace design, wellbeing, job satisfaction, personal development and leadership. The second is a study from the Property Directors Forum which explores the experiences of occupiers and finds a shift in focus away from cost reduction and towards investing to foster employee productivity. The final showcases the results of a post occupancy survey conducted by National Grid following the refurbishment of the firm’s Warwick headquarters by AECOM.

June 25, 2015

The healthy workplace is now a matter of public policy in the UK

by Mark Eltringham • Legal news, News, Wellbeing, Workplace design

Promoting a culture that improves the health and wellbeing of employees is good management practice and leads to a healthy and productive workplace, according to the Governmental body charged with shaping policy and offering advice on health related matters in the UK. The National Institute for Health and Care Excellence (NICE), part of the Department of Health, has published a new set of guidelines on the issue and called on employers to do more to address the challenge of creating a productive and healthy workplace. According to NICE, workplace health is a significant public health issue with more than a million working people in the UK experiencing a work-related illness each year, leading to around 27 million lost working days and costing the economy an estimated £13.4 billion.

June 8, 2015

Proximity determines how middle managers copy bosses’ unethical behaviour

by Mark Eltringham • Facilities management, News, Workplace design

Middle managers mirror their bosses’ unethical behaviour, regardless of how ethical they are themselves, claims new research from Rotterdam School of Management, Erasmus University. The research, conducted in partnership with Cambridge University, shows that in cases of unethical leadership at the top of an organisation, middle managers will treat their subordinates unfairly if the social and spatial distance between them and the top management is low. This can lead to employee dissatisfaction, lower organisational commitment and increased employee turnover. In contrast, the effect is reversed if the social and spatial distance between managers and top management is high. Middle managers, who are unfairly treated by their bosses, will treat their employees more fairly if, for example, they are based in different offices or buildings from their managers, and the social distance is high.

June 5, 2015

European employers failing to provide technology for collaborative working

by Sara Bean • Facilities management, Flexible working, News, Technology

Although most organisations encourage remote team work, only 3 percent of European employees say their current working environment is suitable for collaborative work such as online video conferencing, according to new research by ADP. Almost half (44%) of workers say that technology helps them understand the mission and values of their organisation, whilst 51 percent believe that technology fosters better relationships with colleagues. Yet one in four employees would like to have more quiet zones for detailed thinking, while a third (30%) would like to have access to technologies that enhance collaboration such as file sharing tools. Employees in the UK are less likely to be equipped with the latest technology; more than eight in ten (82%) French, German and Dutch employees have access to the latest business tools to allow them to do their job effectively, compared to 70 percent of UK employees.

May 28, 2015

It’s perfectly logical why we should apply emotion in workplace design

by Dan Callegari • Comment, Wellbeing, Workplace, Workplace design

Most of the arguments put forward for enlightened workplace design are fact based. That’s useful but such arguments can also ignore the fact that we respond to our surroundings on an emotional level as well as a functional one. Once you accept that office design is as much about how it makes people feel as how it helps them work, then the design process can be as much about EQ as it is IQ. While businesses can shy away from dealing with the emotional facets of working lives, there is a growing movement that advocates not only greater awareness of the importance of emotional intelligence but is also able to draw attention to the benefits it brings to organisations and individuals. This was the underlying message of a groundbreaking event that took place in London recently which explored the use of emotion in a business context.