May 14, 2021

We need to acknowledge our bias if we want to see the world for what it is

by Mark Eltringham • Comment, Wellbeing, Working lives

We’re all biased. We all recognise the sharp bump of our critical thinking skills kicking into life when confronted with ideas and information that go against our beliefs. We know how they doze in the comforting embrace of affirming data. So, it’s been entertaining this week to observe the reaction to the large-scale academic study of 10,000 IT workers which found that they had worked 30 percent longer hours while working from home, a fifth of it outside their normal times of work, without actually doing any more work. In essence their productivity had fallen by 20 percent in spite of their increased hours. (more…)

May 6, 2021

Why mobile site surveys have changed so dramatically

by Freddie Steele • Company news, Technology

Central to any business is the need to communicate effectively. Whether you’re relocating to new or refurbished premises, or switching providers, it is vital to ensure your communications networks are up to the job in terms of performance and reliability. Not only is this required to support conventional telecoms and OTT services, it is key to smart building and smart infrastructure applications. Connectivity should not be limited to Wi-Fi either. Businesses are increasingly pushing mobile-only strategies and landlines are fast becoming obsolete in the workplace. PwC, for example, removed all landlines from their offices back in 2018 and many other organisations have since followed suit, with smartphones providing a single point of contact for all voice and internet connectivity, as well as being used as resilient IT infrastructure. (more…)

May 5, 2021

The future of work will see profound changes in the way firms engage with customers

by Yusdi Santoso • Comment, Technology

Businesses are managing a new work dynamic that’s made up of three parts, or three ‘types’ of employee. Some are keen to go back to the office, some want to stay working from home, and some want an entirely flexible arrangement so they can fit work around important personal commitments. (more…)

April 30, 2021

UK businesses improve their work culture to focus on wellbeing and flexibility

by Jayne Smith • Flexible working, News, Wellbeing, Working culture

Slack, a messaging app for business, has released new research looking into how UK businesses can change their approach to employee experience as lockdown eases, in order to help uphold culture, create flexibility, and maintain productivity. (more…)

April 21, 2021

Majority of UK workers don’t want to go back to the office until everyone is vaccinated

by Jayne Smith • Flexible working, News, Wellbeing

As lockdown starts to lift, more people are having to think about going back to work as normal. That means commutes, offices, cafeterias, and face to face meetings. CPD Online College, surveyed over 1,000 UK employees to find out how they feel about returning to the office prior to everyone being vaccinated. (more…)

March 25, 2021

Fifth of managers consider quitting as COVID burnout strikes

by Jayne Smith • Flexible working, News, Wellbeing, Working lives

More than six in ten UK managers have experienced burnout at work because of the COVID-19 pandemic, with a fifth considering quitting their job as a result, according to new research from Benenden Health. (more…)

March 19, 2021

More than a quarter of the workforce describes itself as depressed since the pandemic

by Jayne Smith • News, Wellbeing, Working lives

A Gartner, Inc. survey of more than 5,000 employees conducted in the fourth quarter of 2020 claims that more than one-quarter of the workforce (29 percent) described itself as depressed as a result of the COVID-19 pandemic. The same survey claims that nearly half (49 percent) of employees who reported their organisation offers a mental well-being program participated in it in 2020. (more…)

March 18, 2021

From the archive: Escaping the gravity of the fixed times and places of work

by Mark Eltringham • Features, Technology, Wellbeing, Working culture

In November 2019, just before that thing happened, there was this… The worst workplace related news story of 2019 is also one of the most widely reported. I’m not linking to it because I don’t want to give it any credibility, but it has been discharged into the ether by Fellowes along with a ‘behavioural futurist’ called William Higham. I will say only two things about it. Firstly, we flatly refused to publish a story about the damn thing and it’s a shame that the mainstream media couldn’t spot it for the utter drivel it is. The fact that they have picked up on it says something about the way such issues are covered in the press. That’s why you’re more likely to see a stress-related story about rats driving cars on the BBC than you are something meaningful. (more…)

March 15, 2021

Serfs up for the self-employed and gig economy workers (and the middle class)

by Mark Eltringham • Features, Flexible working, Working culture

One of the most significant consequences of the 2008 economic crash was a remarkable shift in the nature of employment. The recession led to a surge in the number of people categorised as self-employed. The numbers have been increasing ever since, albeit at a lower rate. By the end of 2019, the number of self-employed people in the UK exceeded five million people for the first time. Fifteen percent of the workforce. (more…)

March 9, 2021

The office will bounce back, but not as we remember it

by Luke Munro • Comment, Property, Workplace design

Looking back, who could possibly have predicted 2020? It’s been such a difficult pandemic year for so many individuals and companies. Yet it’s also been a transformative time, which has seen dramatic shifts in the way we work. So, with some trepidation, here’s my forecast for the near future. This year will see the office bounce back, but not as we remember it. The office of the future will have an important new role as the physical embodiment of a changing corporate culture. (more…)

March 8, 2021

The new dimensions of workplace wellbeing

by Beatriz Arantes • Features, Wellbeing, Workplace design

A healthy, engaged and productive work environment starts with conversations about people’s needs. So whether you have always been on a co-located team or are a veteran of remote work, there are new circumstances and the old rulebook doesn’t quite help. The change has been sudden, in a sustained moment of uncertainty, and has disrupted employee routines and support structures. (more…)

March 6, 2021

Well, at least nobody is whinging about open plan offices anymore

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

Years of pathologising offices should have prepared us for the patholigisation of virtual spaces. It seems like months since anybody has come out with that tired old rant about open plan. Certain vociferous and obsessive authors on the subject have had to find some other outlet for whatever their real problem is. Still, it’s not hard right now to find similar stuff about the toxicity of virtual meetings and especially those hosted by poor old Zoom, who get the blame for everything.