The Boston Consulting Group: pushing the art and science of workplace design

The Boston Consulting Group: pushing the art and science of workplace design 0

by • Case studies, Features, Workplace design

This month, The Boston Consulting Group (BCG) opened its doors to its latest office in what’s been described as the new heart of New York; namely, the up-and-coming Hudson Yards development. Thought leaders from the world of workplace design including a representative from including Workplace Insight were invited to the launch of the new workspace to find out how the world’s leading advisor on business strategy has pushed the art and science of workplace design. BCG, which is consistently ranked near the top of Fortune’s annual Best Companies to Work For survey, worked with an array of experts for input into the design and use of innovative technologies, including Gensler, Humanyze and Unwork. Leesman was brought in to offer a neutral voice when the project was already in motion to validate the design proposal.

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The office of the future should be defined by the age of its inhabitants. But not in the way you think

The office of the future should be defined by the age of its inhabitants. But not in the way you think 0

by • Flexible working, News, Workplace design

The office of the future is most commonly seen as the habitat of Millennials. But there are all sorts of flaws in this assumption. Apart from the casual stereotyping of a diverse demographic of people, the most glaring is the fact that the workforce is ageing rather than getting younger, and that most offices must now meet the needs of a wider range of age groups than at any time in their history. A new report from Totaljobs seeks to redress the balance in this regard. It suggests that some of the key features of the office of the future will not be slides and ping pong tables but flexible working areas, quiet spaces, spas and private medical rooms. The study claims that the fixation with Millennials means that a large number of older workers now feel that the design of offices does not meet their needs.

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Physical spaces should be designed to support the digital workplace

Physical spaces should be designed to support the digital workplace 0

by • Flexible working, News, Technology, Workplace, Workplace design

Designing physical spaces that support the digital workplace brings success

In an era in which the digital workplace is just as prevalent as the physical office, organisations that create spaces, technologies and social networks specifically focused on enabling more collaborative work, perform above their direct competitors in their respective industries – in employee connectedness and responsive leadership. This is according to research conducted by Nick van der Meulen of Rotterdam School of Management, Erasmus University (RSM) and MIT’s Center for Information Systems Research (CISR). The report assessed on a basis of five indicators, including growth in market share, profit growth and employee satisfaction, and found that trusting employees by giving them autonomy is the key to making a success of the digital workplace. The survey of 313 organisations showed that the high-performing organisations have an integrated and company-wide approach to greater employee connectedness.

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The impact of technology on corporate real estate: A Panglossian future?

The impact of technology on corporate real estate: A Panglossian future? 0

by • Features, Property, Technology, Workplace design

arton233Amos Tversky and Daniel Kahneman introduced the concept of Loss Aversion in 1984, highlighting people’s tendency to strongly prefer avoiding losses to acquiring gains. Most studies suggest that losses are twice as powerful, psychologically, as gains. Lose £100 and we will feel a remorse that easily outweighs winning £100. In a similar fashion we find it very hard to see future positives when confronted with short term loses. We understand easily what we have lost but cannot imagine what there is to be gained. Furthermore, as Frederic Bastiat wrote in an 1850 paper, “That Which is Seen, and That Which is Not Seen”, man has a tendency to “pursue a small present good, which will be followed by a great evil to come, rather than a great good to come, at the risk of a small present evil”. Put these together and it is no wonder that, by and large, the future of work, corporate real estate and the workplace is so widely misunderstood.

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The facts about sit stand work are already lost in the stream of narrative

The facts about sit stand work are already lost in the stream of narrative 0

by • Comment, Knowledge, Wellbeing, Workplace design

Toss a sliver of information into the great stream of accepted public narrative and see what happens to it. There it goes, briefly visible on the surface then consumed; part of the stream but no longer to be seen. A perfect example of this is provided by a recent piece of research carried out by the Texas A&M Health Science Center School of Public Health into the effects of standing at work on a small sample of call centre workers. While the results of the study are impressive, notably a 46 percent increase in productivity, by the time the story was reported on Inc.com, the 167 call centre workers had suddenly morphed into ‘everybody’. It should go without saying that the headline ‘Your Productivity Will Increase by 46 percent if You Stand at Your Desk’ does not reflect the conclusions of the original research. The statements by the researchers suggesting that the study is significant with regard to call centre staff but merely indicative of a wider issue go ignored.

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Interaction completes transformation of Grade II listed Victorian castle into new office

Interaction completes transformation of Grade II listed Victorian castle into new office 0

by • Case studies, Company news, Workplace design

Design and build firm Interaction, has completed the design and fit out of a Grade II listed Victorian ‘castle’ in Cirencester as the new head office of financial comparison website money.co.uk. In 2015 the firm was ranked the second fastest growing business in the UK by The Sunday Times and needed its workplace to reflect this growth, convey its culture and attract new talent. The core concept was a juxtaposition of the traditional architecture of The Castle with a contemporary interior. The design features include a bespoke Star Wars themed cinema complete with popcorn machine, two gyms, hand painted suits of armour as well as ‘Rolling Stones’ and ‘Steam Punk’ themed bathrooms. The new office incorporates a number of settings for informal meetings, private work, training, relaxing or socialising. This includes an ‘ice cave’ which can be used for an informal meeting, or to eat and socialise. There is also a ‘ski lodge’, which can be accessed through a secret door. (more…)

The very idea of a universal workplace is seriously flawed

The very idea of a universal workplace is seriously flawed 0

by • Comment, Flexible working, Technology, Workplace design

The debate around designing a workplace that works for millennials and now Gen Z is a public one. Every week a new article highlights what is required to create a workplace that millennials want. However for large companies with a diverse workforce, more than the desires of just one generation must be considered to make the workforce effective. Is it possible to create a universal workforce that can work across generations to serve the needs of all employees, and should that be the goal for workplace design?  Right now, we know that tech firms are drawing more top talent than they did before. It can be seen in the a comparison of Harvard MBAs in 2007 and again in 2014 that went into banking (13 percent down to 5 percent) vs tech (up from 7 percent to 17 percent).  Following their lead, broader design has shifted to adopt a tech feel in their own offices, with open layouts trending upwards. Office amenities from ping pong tables to slides are also rising as companies try to bring a fresh approach to the workplace.

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Sky Central + Dealing with noise at source + The detoxified workplace 0

by • Case studies, Facilities management, Flexible working, Newsletter, Wellbeing, Work&Place, Workplace, Workplace design

Organisations are encouraged to “detoxify” their work environments In this week’s Newsletter; Neil Usher describes the vision behind Sky Central’s new activity-based workplace in London; and Mark Eltringham argues the European Display Screen Equipment Regulations are no longer fit for purpose. CRE’s attempts to advance corporate strategic goals often take a back seat to cost savings targets; the Hushme voice masking device for mobile phones promises a quieter office; and organisations are encouraged to “detoxify” their work environments to improve employee wellbeing. Why employees are prepared to move jobs if employers fail to offer flexible work; a quarter of people with money problems say it undermines their work performance; and the World Economic Forum cites unregulated technological progress as one of the greatest threats to work. Download our Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Major corporate real estate occupiers struggle to balance cost cutting with strategic goals

Major corporate real estate occupiers struggle to balance cost cutting with strategic goals 0

by • Facilities management, News, Property, Workplace design

Although the world’s major corporate real estate occupiers retain a focus on managing the costs of their workplace when it comes to making the big decisions, there is a growing emphasis on offsetting this against issues such as staff recruitment and retention. That is the key finding of a new report from Cushman & Wakefield into the priorities and decision making of large corporate occupiers. It claims that firms are now far more focused on striking the right balance between goals that are often in direct opposition to one another. The study, produced in partnership with CoreNet Global, was based on interviews with 266 occupiers, three quarters of whom have more than 25 offices worldwide. The survey examined not only how location and workplace strategy are viewed as corporate value drivers, but also CRE’s alignment with business strategy.

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Workplace design can combat ill effects of winter on workers’ mental wellbeing

Workplace design can combat ill effects of winter on workers’ mental wellbeing 0

by • Facilities management, News, Wellbeing, Workplace, Workplace design

Peldon Rose project for TNS UKThe January blues are well documented but aside from the usual clichés which abound around this time of year, there is some evidence of the impact of winter on people’s mental health and wellbeing, According to a new survey from Peldon Rose over two-fifths (44 percent) of employees say winter has a negative effect on their mental wellbeing, half (51 percent) believe it adversely affects their mood and 30 percent state winter affects their productivity. Over a third of respondents (35 percent) even identify themselves as suffering or having suffered from Seasonal Affective Disorder (SAD) – a type of depression that becomes more severe in the winter and three-quarters (76 percent) have experienced or are currently experiencing stress in the workplace. But the report concludes, effective workplace design can help combat some of these ill effects.

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New gadget aims to deal with office acoustics at source

New gadget aims to deal with office acoustics at source 0

by • News, Products, Technology, Workplace design

office acousticsLast year we ran a piece which looked at some of the outlandish ways designers have offered people the chance to get some peace and quiet at work. The extremes people will consider as they deal with the challenge of office acoustics is enlightening. All of those examples relied on the principle of keeping at least some of the racket produced by colleagues from entering the ear. But a new prototype product launched at this week’s Consumer Electronics Show  in Las Vegas frames the issue differently by going back to source. The Hushme is a voice masking device for mobile phones. It has integrated earbuds and comes with a range of masking sounds such as wind, rain, monkey, Darth Vader and squirrel. You have to wonder who it’s aimed at but the makers suggest it is all about privacy. Then again, it may make an ideal gift for some and could be popular for this year’s Secret Santas.

[embedyt] https://www.youtube.com/watch?v=k2Cf3rHifv0[/embedyt]

Detoxify the workplace to improve employee wellbeing and productivity

Detoxify the workplace to improve employee wellbeing and productivity 0

by • Case studies, News, Wellbeing, Workplace design

While most organisations recognise the importance of keeping their employees safe, not enough focus is being given to wellness, and those organisations that do not prioritise employee wellness and design their workplaces accordingly will lose talent and potentially face bottom line repercussions. This is according to AECOM, which is urging organisations to “detoxify” their work environments to improve employee wellbeing. With 9.9 million working days lost due to work-related stress, depression or anxiety in Great Britain in 2014/151, employees’ health and happiness can have a direct impact on business performance. Making improvements to the physical environment can help organisations create spaces and working cultures that encourage creativity, support wellbeing and increase job satisfaction.  (more…)

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