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The effects of workplace change may not be the ones we expect

The effects of workplace change may not be the ones we expect

There’s a scene in the 1986 horror movie The Fly in which Seth Brundle (Jeff Goldblum) persuades the reporter Veronica Quaife (Geena Davis) to try two steaks, one of which Brundle has just sent between two teleportation pods in an effort to work out why the pods can’t process organic matter, including the organic matter that had recently belonged to a very unfortunate baboon. More →

Making sense of an uncertain but energetic return to some sort of normal

Making sense of an uncertain but energetic return to some sort of normal

The first Omnirama event on the 23rd of March launched the series exploring different factors challenging the world of work in a time of prevailing  uncertainty. Underlying Ominirama’s raison d’etre is that recent events have turned the status quo on its head with some major structural and systemic changes taking place. Nobody seems to have any clear idea of how to deal with this enormous transformation in the ways we work  All the playbooks and all the guidance that we have all relied upon for so many years have now gone out the window. More →

New technology will increase size of workforce, poll claims

New technology will increase size of workforce, poll claims

new technologyA new survey from Protiviti and the Oxford Global Centre on Healthcare and Urbanisation at Kellogg College claims that 74 percent of global business executives believe that emerging and new technology will increase the size of the workforce in the next decade. It also suggests that 86 percent expect the types of jobs their employees will perform to be different from today — a figure that remains nearly unchanged regardless of where the leader’s company is headquartered globally. More →

The lumpy, bumpy uncertainty of the future of work

The lumpy, bumpy uncertainty of the future of work

future of workIt’s now two years since we experienced the first true, sharp jolt of the pandemic. And even if we had now fully escaped its grip, the intervening 24 months would have proved transformational. The clichés, groupthink and glib takes may still shape much of the discourse about the ‘future of work’ but many of the instant experts of the Spring and Summer of 2020 now appear to have moved their insight on to other matters. And that leaves the rest of us with the task of working out what is actually going on. More →

ESG objectives now a priority for quarter of organisations

ESG objectives now a priority for quarter of organisations

ESG businessNew research from Cloudera claims that more than one quarter (26 percent) of business decision makers are now putting increasing investment into environmental, social and corporate governance (ESG) initiatives, ahead of developing new products/services (24 percent) or accelerating financial growth (21 percent). Additionally, knowledge workers believe as much as 49 percent of the data their business uses on a day-to-day basis should be focused on doing good for the communities it serves. This is a sentiment 52 percent of business decision makers agree with — a clear indication that profit and ESG are no longer mutually exclusive pursuits. More →

Younger workers say the pandemic has held back their careers

Younger workers say the pandemic has held back their careers

younger workersBusinesses risk losing a whole generation of talent as nearly half (49 percent) of 18-34 year olds plan to quit their jobs in the next twelve months. That’s according to new research from Personio, which is calling on businesses to urgently re-engage this generation of workers – or risk even more problematic talent shortages as they navigate the year ahead. The research, which surveyed HR decision makers and workers in SMEs across the UK and Ireland, finds that 59 percent of younger workers (18-34 year olds) feel they’ve missed out on promotions they felt they were due. In addition, two thirds (66 percent) feel the pandemic has held them back in their career – suggesting that serious concerns around their career development and progression are influencing their decision to move on. More →

New ways of working and what we’ve learned about them over the past two years

New ways of working and what we’ve learned about them over the past two years

new ways of workingA report published by Advanced Workplace Associates (AWA): Change For Good: 10 Lessons From The Pandemic identifies what it says is the transformative effect of the new ways of working and why there is ‘no going back’ for employers or employees. More →

The much talked about new normal doesn’t exist, but the world has changed in profound ways

The much talked about new normal doesn’t exist, but the world has changed in profound ways

no new normalThe World Health Organization officially declared COVID a pandemic on March 11 2020. Now, two years later, there’s light for some at the end of the tunnel. In many wealthier countries, which have benefited from several rounds of vaccination, the worst of the pandemic is over. We’ve got here by learning a lot of new health behaviour, like wearing masks and sanitising our hands. Many of us have also developed a variety of social habits to reduce the virus’s spread – such as working from home, shopping online, travelling locally and socialising less. But as parts of the world emerge from the pandemic, are these new habits here to stay, or do old habits really die hard? Is there a new normal? Here’s what data can tell us.

 

 

Work

One of the biggest changes predicted during the pandemic was a long-term shift towards home or hybrid working. However, there are already signs that this transition might not be as obvious or complete as expected.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The signs of the transition to hybrid work are not as obvious or complete as expected[/perfectpullquote]

In the UK, the proportion of people working from home at least some of the time increased from 27 percent in 2019 to 37 percent in 2020, before falling to 30 percent in January 2022. Similarly, in the US the proportion working from home declined from 35 percent in May 2020 to 11 percent in December 2021.

One of the main reasons people are going back to the office is employers’ expectations. Many companies are concerned that more permanent home working might affect employees’ team building, creativity and productivity.

But among employees, there’s a greater appetite for hybrid and flexible working. One recent multi-national survey found that whereas roughly one-third of workers had worked at home at least some of the time before the pandemic, roughly half said they want to in the future.

 

Shopping

The pandemic didn’t create the habit of online shopping, but it makes more of us do it. Did this make us realise we don’t need actual stores anymore?

It doesn’t seem so. Shopping in bricks-and-mortar stores has already started to recover. Recent data on people’s movements, gathered anonymously from mobile devices, shows how in many countries, before omicron hit, travel to retail and recreation spaces was back up to pre-pandemic levels, and is already starting to rebound after omicron.

The rise in online sales has also not been as dramatic or sustained as many predicted. In the UK, online sales made up 20 percent of total retail sales before the pandemic. By February 2021 this had risen to 36 percent, before declining steadily to 25 percent in February 2022.

 

Travel

One habit that might take longer to recover is our pre-pandemic love of international travel. It has taken a hit around the world, and the sector is still struggling. The UN’s International Civil Aviation Organization projects that international travel in 2022 will still be down by nearly a half compared to 2019.

One British survey conducted last September found that while 80 percent of people were planning on holidaying in the UK in the next year, only around 40 percent were considering going abroad. In comparison, in the 12 months up to July 2019, 64 percent of Brits travelled abroad for a holiday according to one travel industry body.

People’s reluctance to travel has been largely down to concerns over the virus and confusion over travel rules. As worries decline and rules get lifted, we may see a “mini-boom” in holidaymaking.

 

Socialising

Early in the pandemic, some commentators – including the US chief medical adviser Dr Anthony Fauci – suggested we might never return to shaking hands. I, with my colleague Dr Kimberly Dienes, argued that it was vital these rituals make a comeback, as they have several social, psychological and even biological benefits.

Are social-distancing habits, including meeting fewer people and having less physical contact with those we do, here to stay? For most people, no. Data shows only one-third of people in the UK are still socially distancing regularly, the lowest proportion since the pandemic began.

 

No new normal

But truly, only time will tell how much the pandemic will have changed our habits. However, bolder predictions – that the pandemic was going to completely and irrevocably change our ways of working, shopping, travelling and socialising – now seem premature and exaggerated. The pandemic has taught us we can work, learn, shop and socialise in different ways, but the question now is whether we still want to.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The pandemic has taught us that we need to connect with others[/perfectpullquote]

Humans have basic needs, such as autonomy, feeling related to others, and feeling effective and competent in what we do. Part of the challenge with home working, for example, is that it simultaneously fulfils one need by giving us greater autonomy but takes away another by making us less connected. Expanding adequately supported, equality-focused, hybrid and flexible working arrangements is perhaps a promising way to meet both needs.

Some people will have acquired a sense of competence, or at least familiarity, with the new ways of doing things during the pandemic and so may wish to keep doing them. In some areas – travelling overseas, for example – it may take longer for our competence, and confidence, in old habits to return. However, many seem to be quite quickly returning to old ways and re-learning how to feel competent at doing things that they did before.

The extent to which we’ll go back to our old ways may also depend on our personality traits, which have been shown to shape our compliance with new behaviour. For example, those more open to new experiences by nature, or more extroverted, may be more eager to travel internationally or socialise in larger groups.

Finally, the pandemic may have served as a reminder of how much we appreciate everyday interactions with others, in shops, restaurants and so on. People may be keen to return to familiar ways that revive this – for example, picking something up in a store on the way home from work. Above all, the pandemic has taught us that we need to connect with others and that there are limits as to how much online communication can replace real, face-to-face interactions.

This article is republished from The Conversation under a Creative Commons license. Read the original article.

What really happens when we start using offices again?

What really happens when we start using offices again?

officesShould I stay or should I go? – we have all faced that dilemma in recent weeks with our offices opened by hopeful employers versus the enticement of a warm kitchen, fresh coffee and swerving a long commute also on offer. It is a decision we are all having to make and, which seems loaded with potential, previously unimagined outcomes. More →

Building workplace resilience in a changing environment

Building workplace resilience in a changing environment

workplace resilienceFor decades, it has been agreed that change is a constant. So, doesn’t it stand to reason that before a change or crisis happens, an organization should have the ability and resilience to transform? In the McKinsey report, The resilience imperative: Succeeding in uncertain times, resilience is defined as, “the ability to withstand unpredictable threat or change and then to emerge stronger.” In other words, it is the ability to sustain and endure. And it applies just as much to workplace resilience as any other element of the organisation. More →

Firms will need to build bridges with employees as they adapt to hybrid working

Firms will need to build bridges with employees as they adapt to hybrid working

hybrid working engagementAs we enter a new phase of working life following the short term changes made to cope with the pandemic, the three key priorities for the 1,300 employers surveyed by the Benefits & Human Resources Consulting operation of Gallagher for its 2021/2022 State of the Sector report (registration) are: the need to re-engage their teams around purpose, strategy and values (53 percent); the need to adapt communication channels to engage the workforce better as they move to newly implemented models of hybrid working (39 percent); and the need to enhance people manager communications (31 percent). More →

Despite the talk of the Great Resignation, most people actually enjoy their jobs

Despite the talk of the Great Resignation, most people actually enjoy their jobs

great resignation happyWhile many people may be busy considering their career options as part of the ‘Great Resignation’, a new poll claims that the majority of Brits actually enjoy their jobs. According to data from HR software provider CIPHR around two-thirds (65 percent) of the 1,031 employees polled said they either love or like their current jobs (19 percent and 46 percent respectively). CIPHR took the findings of how people feel about their jobs and grouped people with related job titles together (using the Office for National Statistics’ standard occupational classifications) to compile a list of the UK’s best-loved – and also least-liked – occupations: www.ciphr.com/uks-favourite-jobs. More →