Search Results for: communication

The horrors and harmonies of workplace hierarchy

The horrors and harmonies of workplace hierarchy

by • Comment, Technology, Workplace design

I am a child of the seventies, and one of my favourite shows when I was just a tyke was The Jeffersons. For those not familiar with The Jeffersons, it was about a black family in New York City who had, through ambition and entrepreneurship, ‘made it to the top’. George Jefferson, the patriarch, was a bolshie character. Hijinks usually ensued. But what stuck with me about that show was the catchy theme song, Movin’ On Up. The lyrics were ‘I’m movin’ on up, to the upper east side, to a deluxe apartment in the sky… I finally got a piece of the pie.’ Growing up in suburbia, this was probably the first time that I learned the idea of a penthouse, and the notion that the higher up the building, the more important you were. It wasn’t until I was about age eight that I realised the word wasn’t ‘high-archy’, but ‘hierarchy.’

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Staff prefer consumer digital comms platforms to corporate ones

Staff prefer consumer digital comms platforms to corporate ones

by • Facilities management, News, Technology, Workplace

A new report claims that the way that workers wish to communicate digitally differs from the platforms that are actually sanctioned by their employers. The research by Maintel claims a substantial proportion of employees would like to use consumer-grade tools such as Snapchat or Facebook Messenger for work. According to the research, 24 percent say they would like Snapchat to be approved by their employer, 19 percent Twitter, while 17 percent say they would like to use Facebook Messenger and FaceTime to communicate with colleagues, customers and partners. (more…)

Generations divide on the role of Artificial Intelligence in the workplace

Generations divide on the role of Artificial Intelligence in the workplace

by • AI, News, Technology, Workplace

Clear generational divide exists on the role of AI in the workplace

We try to avoid generalisations when describing the multi-generational workforce, but there’s no denying that younger workers who’ve grown up with digital communications appear less comfortable communicating face to face or on the phone. This is why it comes as no surprise to find that new research by ABBYY claims millennials would prefer to use Artificial Intelligence (AI) to avoid speaking to colleagues and customers. While one in 10 millennials would hand over speaking to customers to robot colleagues, older generations are less keen, with only 4 percent of over-55s feeling the same.  (more…)

Digital Board could help Local Authorities deliver smart initiatives

Digital Board could help Local Authorities deliver smart initiatives

by • AI, Cities, News, Public Sector, Technology

Digital Board could help Local Authorities deliver Smart initiativesLocal authorities, which are on the front line of implementation when it comes to smart, place-based digital initiatives could be helped to deliver positive, sustainable citizen outcomes for their locality with the formation of a Digital Board – a new report claims. Launched at techUK’s Local Gov Transformation: Creating smart places event, What makes a ‘good’ Digital Board? draws upon the expertise of techUK industry members and public sector stakeholders to guide local authorities through building a stronger understanding of digital, data and technological solutions into decision-making levels by establishing and maintaining a good Digital Board. (more…)

New report aims to debunk myth that AI will be intrinsically bad for people at work

New report aims to debunk myth that AI will be intrinsically bad for people at work

by • AI, News, Technology

The latest report that claims to debunk the myths surrounding AI in the workplace arrives from Tata Communications who worked with academics at UC Berkeley to interview 120 business leaders about their attitudes to AI. The report, AI and the Future of Work (registration required) claims to shift ‘the conversation from dystopian fears toward human collaboration and cognitive diversity, the study identifies how AI can diversify human thinking rather than replace it. The study identifies opportunities for businesses and employees based on insights from leaders such as Tony Blair, Executive Chair of the Institute of Global Change and former UK Prime Minister, who predicts that, AI will allow us to do what it is that we are uniquely meant to do: focus on high-level thinking, strategy, and paving the way for innovation.’

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Half of all workplace tasks will be performed by machines within seven years

Half of all workplace tasks will be performed by machines within seven years

by • News, Technology

The world is going through a workplace revolution that will bring a seismic shift in the way humans work alongside machines and algorithms, according to new research by the World Economic Forum. By 2025 more than half of all current workplace tasks will be performed by machines as opposed to 29 percent today. Such a transformation will have a profound effect on the global labour force, however in terms of overall numbers of new jobs the outlook is positive, with 133 million new jobs expected to be created by 2022 compared to 75 million that will be displaced. The research, published in The Future of Jobs 2018, is an attempt to understand the potential of new technologies to disrupt and create jobs. It is also seeks to provide guidance on how to improve the quality and productivity of the current work being done by humans and how to prepare people for emerging roles.

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Building a culture of creativity that unites the physical and digital workplace

Building a culture of creativity that unites the physical and digital workplace

by • Comment, Technology, Workplace design

Agreeing on the definition of creativity is no easy task, as it can mean a whole range of different things to different people. To some, creativity means painting a beautiful picture or creating a unique sculpture, while for others it might mean writing a catchy tagline, developing a new business model, or building an innovative online tool. The fact is, creativity can be found in all walks of life, not just those we traditionally see as creative, such as art, design or music. And furthermore, it’s playing an increasingly pivotal role in the growth, development and success of all types of organisations, and the employees working for them.

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Don’t stand so close to me: why personal space matters in the workplace

Don’t stand so close to me: why personal space matters in the workplace 0

by • Comment, Wellbeing, Workplace design

As successive BCO Specification Guides and the research of organisations like CoreNet Global have proved, the spatial dynamics of offices have changed dramatically in recent years. Put simply, the modern office serves significantly more people per square foot than ever before. Originally this tightening was largely down to the growing ubiquity of flat screen and the mobile devices, but more recently the major driver of change appears to be the gradual disappearance of personal workstations in favour of more shared space.

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Flexible hours and opportunities for growth help reduce graduate job-hopping

Flexible hours and opportunities for growth help reduce graduate job-hopping

by • Flexible working, News, Workplace

Flexible hours and opportunities for growth help reduce graduate job-hoppingThe latest generation of workplace recruits, the so-called Gen Z graduates, are more likely to stay in their first role if flexible working and mentoring is on offer, new research claims. According to graduate jobs board Milkround, while over half (55 percent) of new graduates’ plan to stay in their first role for less than two years, 76 percent can be encouraged to stay longer with training/mentorship and 63 percent with flexible hours. They are also ambitious and have high expectations, with 65 percent believing they will work in their dream industry. This impacts what is expected of employers and could hold the key to encouraging this new generation to stay in roles longer. This change in expectations begins before they start their new role – 68 percent of graduates are calling for more detailed job descriptions and 57 percent would like to have an open line of communication with their line manager from the moment they accept a job.

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Senior managers unaware of high levels of employee mistrust

Senior managers unaware of high levels of employee mistrust

by • Legal news, News, Workplace

High levels of employee mistrust towards senior UK management warns reportThe new corporate governance code that comes into play early next year includes directives on how companies engage with their staff, but it is a voluntary code which will allow businesses to opt out if they wish. Now a new report suggests there is currently is a high level of mistrust towards senior UK managers, with just 16 percent trusting this group, according to the study. This is despite the fact that according to the research, carried out by Virtual College the majority (95 percent) of senior managers in UK businesses believe that their employees trust them. Employees rated their trust in different roles in the following order; co-workers – 57 percent, managers – 45 percent, team members – 42 percent and senior management – 16 percent. Trust in senior management was found to be considerably lower than trust in other positions such as middle management. The sectors that trusted senior management the least included; utilities (3 percent), legal (8 percent) and government services (8.7 percent).

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People working in fully open plan spaces are generally fitter and less stressed

People working in fully open plan spaces are generally fitter and less stressed

by • News, Wellbeing, Workplace design

The open plan debate grinds on, and the latest grist to its mill is a study from researchers led by Esther Sternberg of the University of Arizona which suggests that it is those people who work in open plan spaces that are fitter and happier than their associate employee contemporaries in cubicles and private offices. The study, published in the journal Occupational & Environmental Medicine, used wearable sensors to study 231 US workers in four government office buildings. It’s worth noting that this is five times as many workers and twice as many offices as the much publicised recent study that we were told by various media outlets and commentators was the ‘final word’ on the subject.

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How do you make your company culture work for everyone?

How do you make your company culture work for everyone?

by • Comment, Workplace

Company culture is the bedrock of any business. And it has been thrown into sharp focus in recent months with many high-profile scandals hitting the headlines such as the discrimination case at Uber. In light of this, many businesses are now investing in – even living and breathing – their company culture. This is of course, great news for employees. Shouting about how your company culture is like being part of a family and how everyone mucks in together may have swayed a new recruits’ decision during their interview. However, have you stopped to think how accessible your culture will be to new team members? Close-knit can often translate to the ‘in-crowd’ and office politics can get in the way of a pleasant working environment if the culture is too close.

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